Teams at Clear Visions, Inc., An RR Donnelley Company

Manage complex Electronic Archiving onboardings and enterprise data migrations (Archive360, ERA, ZL Tech). Lead client meetings, track quality metrics, provide status, risk assessments, escalate issues, and ensure timely delivery and compliance with records management policies.

Supervise daily records services operations (physical and electronic), manage staffing and workflow, ensure service quality and SLA compliance, handle client inquiries and escalations, support employee lifecycle (hiring, training, performance), and assist with P&L and client reporting.

Coordinate and prioritize office services workflow (reprographics, mail, intake, A/V, reception), delegate tasks, assist with complex or high-volume jobs, ensure quality assurance, produce reports, train staff, maintain equipment/logs, and provide excellent client service while escalating operational issues as needed.