Jobs at Cloudbeds

Build and evolve the guest-facing booking experience using React and TypeScript. Collaborate with product, design, and backend to ship performant, accessible, and well-tested features. Improve conversion through profiling and experimentation, lead technical discussions and frontend architecture, mentor teammates, and champion engineering best practices across testing, performance, and accessibility.

Build and scale backend services for the Booking Engine: design and implement PHP features and APIs, model availability/pricing data, improve performance, migrate to microservices/event-driven architecture, ensure reliability at scale, mentor engineers, and drive backend architecture and best practices.

Lead end-to-end onboarding for mid-market hospitality customers, manage timelines, stakeholders, risks, and cross-functional coordination to drive adoption and transition to Account Management. Deliver high-touch customer communication, monitor success metrics, and ensure timely, measurable implementations in a SaaS environment.

Lead and scale mid-market onboarding from contract to go-live and handoff. Build frameworks, SOPs, metrics, and staffing plans; improve deployment velocity, quality, training, and early retention. Manage escalations, partner cross-functionally with Sales/Product/Support/Account Management, and coach a distributed team to deliver repeatable, high-quality multi-property implementations.