Teams at Coastal Financial Corporation

Lead second-line credit risk oversight for BaaS partners: build frameworks, manage a partner credit risk team, evaluate models and underwriting, monitor portfolios, perform counterparty financial analysis, support onboarding and regulatory compliance, and implement controls for partner credit risk.

Independently review and draft responses to complex customer and regulatory complaints for bank and fintech partners, identify regulatory risks, manage case queues and SLAs, monitor open complaints daily, support regulator and audit requests, and maintain knowledge of consumer financial protection laws to ensure compliant resolutions.

Lead and manage a compliance assurance team to build and run a compliance management system. Develop and execute monitoring, testing, risk assessments, reporting, root cause analysis, and provide regulatory guidance across core bank and fintech partners. Support audits, examinations, and present findings to senior leadership and the Board.