Teams at Codes Health

Monitor and audit record-retrieval requests across key accounts, analyze turnaround and volume data, prepare customer reporting and meetings, drive escalations to resolution, and communicate account issues clearly. The role also converts recurring customer problems into product and engineering requests, supports customer calls and visits, and grows toward direct ownership of strategic accounts.

The Operations Lead will manage the Records Retrieval Team, focusing on training, performance tracking, and process optimization, while promoting a strong company culture.

As the first Account Executive, you will manage the entire sales cycle, build a sales playbook, and engage with customers to drive growth.