Jobs at Cognition

As an AI Support Engineer, you'll handle customer issues, escalate unresolved problems, document failure modalities, and provide product testing feedback.

The AI Support Engineer manages IT infrastructure, provides support to users, automates processes, and ensures security compliance while managing device and user productivity tools.

Responsible for managing Cognition's paid media campaigns, optimizing performance across multiple channels, and scaling budget from early traction to $1M+/month. Requires hands-on experience in digital marketing and ad management.

The Brand Marketer will strategize and execute integrated marketing campaigns, coordinate product launches, and create compelling messaging and content for developers.

Provide deep technical support for Devin and Windsurf by reproducing, diagnosing, and resolving complex customer issues across codebases, CI/CD, containers, cloud platforms, and developer tooling. Perform root-cause analysis, escalate with full technical context, create playbooks and tooling, and support release testing to improve reliability and adoption.

Manage front-desk and visitor experience for the New York office, coordinate mail, meals, supplies, vendors, and events, support recruiting and onboarding, troubleshoot daily issues, and help maintain a welcoming workplace.

As the Revenue Operations lead, you will manage systems for pipeline management, forecasting, and sales performance. Collaborate with GTM leadership and ensure data accuracy and automation in sales processes.

As a Partner Deployed Engineer, you will enable and support partner teams in deploying, scaling, and delivering AI solutions while leading technical training and ensuring partner success.

As Commercial Counsel, you will manage complex negotiations for AI SaaS agreements, balancing risks and providing legal guidance for enterprise-level deals.

As an Analytics Engineer, you'll manage the data stack, design database architecture, build data pipelines, and oversee reporting and data quality.

Build and operate the compute, orchestration, networking, and platform systems for agent execution and a developer platform. Own sandboxed VM/container orchestration, CI/CD, monitoring, SLOs, incident response, capacity planning, and security/isolation for large-scale agent workloads.

As a Product Engineer, you will focus on creating user-friendly and polished AI products, ensuring high standards of UX while collaborating with engineers and product teams.

Join our applied AI lab as a Software Engineer to build software agents and collaborative AI teammates for engineering teams.

The Site Reliability Engineer ensures the reliability and performance of products Devin and Windsurf, managing incident response, CI/CD pipelines, infrastructure as code, and fostering a reliability culture within the engineering team.

Own and scale global payroll end-to-end for employees, contractors, and commission recipients. Build systems, automation, controls, and documentation for payroll at scale. Manage payroll vendors, EORs, and benefits administrators. Ensure domestic and international payroll tax compliance, registrations, filings, reconciliations, and tax notice resolution. Handle complex compensation (commissions, bonuses, taxable benefits, relocation). Administer 401(k), deductions, garnishments, and contractor payments. Partner with Finance, Accounting, People Ops, Tax, and Legal.

As a Sales Development Representative, you will engage prospects, source opportunities in target accounts, and contribute to revenue growth, requiring understanding of AI technology.

Deployed Engineers at Cognition engage with customers to enhance Devin's value, leading deployment and adoption while providing ongoing technical support and training.

The GTM Manager will drive revenue by sourcing, closing, and activating enterprise customers while providing product feedback to the team. Candidates should have experience in technical sales, work with C-suite executives, and excel in fast-paced environments.

The AI Enablement Engineer leads programs for engineering teams to integrate AI, teaches best practices, and develops scalable learning models.

The Engagement Manager will drive customer adoption of AI solutions, ensure successful deployments, and build strong relationships with enterprise clients to achieve transformational value with AI tools.