Teams at Cognition

As an AI Support Engineer, you'll handle customer issues, escalate unresolved problems, document failure modalities, and provide product testing feedback.

The AI Support Engineer manages IT infrastructure, provides support to users, automates processes, and ensures security compliance while managing device and user productivity tools.

Responsible for managing Cognition's paid media campaigns, optimizing performance across multiple channels, and scaling budget from early traction to $1M+/month. Requires hands-on experience in digital marketing and ad management.