Jobs at Conduent

Investigate and determine correct Coordination of Benefits for members with multiple plans; verify eligibility and payer order; contact carriers, Medicare, providers and members; review EOBs; document findings in company systems; process COB correspondence; handle inbound/outbound calls; meet productivity and quality goals while maintaining HIPAA and regulatory compliance in a fully remote environment.

Designs scalable business and client-specific solutions by analyzing financial data, evaluating technology ecosystems, and aligning solutions with organizational strategy. Partners with sales, technical, practice, and delivery teams to develop solution strategies, negotiate with stakeholders, support implementation, and ensure alignment with budgets, timelines, regulations, and customer expectations. The role also drives innovation, continuous improvement, and data-informed decision-making across a global, matrixed organization.

Performs high-volume document imaging and transaction processing, including document preparation, scanning, image quality review, indexing, validation, batch reconciliation, and exception resolution. Operates scanning equipment and imaging software while meeting accuracy, throughput, security, and turnaround standards. Acts as a subject matter resource, may train associates, troubleshoots routine issues, and works with limited supervision.

Provide L2/L3 production support, monitoring, troubleshooting, and root-cause fixes for Oracle Siebel CRM. Support upgrades, repository merges, IRM, deployments across environments, integrations (EAI/Web Services/REST), performance tuning with DBAs, and periodic 24x7 on-call coverage. Document processes and assist release and migration activities.

Administer defined benefit pension plans, perform and validate retirement calculations, handle complex participant inquiries, ensure ERISA/IRS compliance, conduct quality reviews, support annual valuation and reporting, collaborate with clients/actuaries/vendors, lead process improvements, assist with system implementations, and mentor team members.

Lead infrastructure implementation projects from planning through delivery. Manage multiple concurrent projects, schedules, budgets, risks, stakeholders, and technical resources. Enforce PMO/SDLC best practices, produce reporting, and coordinate with towers, service managers, global operations, and suppliers to deliver business-aligned solutions.

Lead a portfolio of large-scale Medicaid implementation programs from contract through steady-state, overseeing governance, risk, finance, resource planning, executive stakeholder engagement, delivery methodologies, and cross-functional execution across Business, Technology, Product, Operations, and Client teams.

The Data Architect/Data Governance Lead supports the Medicaid Enterprise Data Warehouse by leading data architecture, metadata management, and governance processes, ensuring compliance and scalability.

Lead federal business development efforts by engaging stakeholders, prospecting and managing pipeline, preparing RFP/RFI responses, negotiating contracts, and collaborating with internal teams to win and grow federal contracts.

Administer, monitor, troubleshoot, and optimize Linux workloads and Azure PaaS/IaaS services. Support connectivity, identity, observability, CI/CD, security patterns, and migrations from VM-hosted workloads to managed Azure services while collaborating with application and DevOps teams.

Provide first- and second-level production support for Maven clients: troubleshoot Java/J2EE applications, resolve tickets, perform builds, migrations, code reviews, security scans, and coordinate with engineering, QA, and clients to meet SLAs.