Teams at Connexus Credit Union

The Portfolio Analyst analyzes portfolio performance data for Connexus Credit Union, identifying trends to support risk management and strategic decision-making. Responsibilities include developing reports, dashboards, and insights, while collaborating with various departments to optimize collections and ensure compliance.

Lead and execute internal audit engagements for a financial institution from planning through reporting. Assess risks and controls, prepare audit programs and workpapers per IIA standards, document control narratives, develop actionable recommendations, communicate results to management, mentor audit team members, perform follow-ups and special projects, and ensure regulatory (including BSA) compliance.

Contact members to collect on charged-off accounts via phone, mail, and electronic communications. Process agreements, disputes, and cease-and-desist requests. Perform skip tracing, maintain detailed account records, coordinate with collection agencies and attorneys, prepare reports, and recommend payment plans or legal actions while ensuring regulatory compliance and professional member service.