Courier Health Benefits Overview

The Director of Business Development will build Courier Health’s outbound sales function from scratch. Responsibilities include defining the ideal customer profile, developing messaging and sequences, prospecting into biopharma accounts, carrying a quota, managing CRM and sales engagement tools, and establishing pipeline metrics. The role will recruit, onboard, and coach BDRs, collaborate with Marketing and Account Executives, support conference and account-based campaigns, and provide market feedback to Product and Marketing. This is an NYC-based, office-first leadership role.

Build and lead the People Operations function for a rapidly scaling healthcare technology company. Responsibilities include designing HR systems and AI workflows, developing people metrics and dashboards, managing compensation, benefits, equity, payroll, leave, immigration, and employee lifecycle programs, and supporting executive decision-making. The role requires strong HR generalist expertise, total rewards ownership, analytical ability, and experience scaling People Operations at an early-stage technology company.

Leads sales strategy and operations, including pricing and packaging, deal desk, territory design, commercial analytics, forecasting, enablement, CRM strategy, and sales systems. Builds scalable coverage models, operating cadences, reporting standards, and processes that improve sales productivity. Partners with executive leadership, Finance, Product, and Product Marketing to guide go-to-market decisions, deal execution, positioning, and customer intelligence.