Jobs at Courier Health

The Director of Business Development will build Courier Health’s outbound sales function from scratch. Responsibilities include defining the ideal customer profile, developing messaging and sequences, prospecting into biopharma accounts, carrying a quota, managing CRM and sales engagement tools, and establishing pipeline metrics. The role will recruit, onboard, and coach BDRs, collaborate with Marketing and Account Executives, support conference and account-based campaigns, and provide market feedback to Product and Marketing. This is an NYC-based, office-first leadership role.

Build and lead the People Operations function for a rapidly scaling healthcare technology company. Responsibilities include designing HR systems and AI workflows, developing people metrics and dashboards, managing compensation, benefits, equity, payroll, leave, immigration, and employee lifecycle programs, and supporting executive decision-making. The role requires strong HR generalist expertise, total rewards ownership, analytical ability, and experience scaling People Operations at an early-stage technology company.

Leads sales strategy and operations, including pricing and packaging, deal desk, territory design, commercial analytics, forecasting, enablement, CRM strategy, and sales systems. Builds scalable coverage models, operating cadences, reporting standards, and processes that improve sales productivity. Partners with executive leadership, Finance, Product, and Product Marketing to guide go-to-market decisions, deal execution, positioning, and customer intelligence.

Own and evolve Courier Health's serverless-first AWS platform and multi-account architecture. Build and maintain Terraform-based IaC, CI/CD pipelines, observability, and security guardrails. Support engineering teams by deploying scalable Lambda/Step Functions/EventBridge/AppSync/Aurora/EKS systems, automating hardening, and improving developer-facing infrastructure and operations.

Lead Courier Health’s B2B demand generation strategy across paid, organic, email, events, content syndication, field marketing, and ABM. Own event programs, attribution and reporting infrastructure, lead scoring, marketing-to-sales handoffs, and pipeline acceleration. Build scalable programs, foster experimentation, manage marketing operations, and develop team members while presenting strategy and results to senior leadership.

Lead the product management organization and report to the CEO. Own the platform roadmap, product strategy, discovery, prioritization, specifications, launches, and measurable outcomes. Coach and develop product managers, align sales, implementation, and engineering around commitments, engage enterprise healthcare customers, and make informed tradeoffs in an ambiguous market. The role requires strong technical fluency, exceptional writing, customer judgment, and experience building product processes from scratch.

Lead a team of 4–7 engineers responsible for planning, delivery, reliability, hiring, performance management, and technical execution. Partner with Product on roadmaps, scope, sequencing, and trade-offs. Oversee production systems, testing, observability, on-call, incident response, and adoption of AI coding tools. The role requires technical credibility, strong people-management experience, end-to-end software delivery, and experience with cloud platforms and the listed technology stack.

Software Engineering Intern building features for core healthcare technology products, improving application speed and reliability, exploring product opportunities, and helping scale the company and its software. The role involves collaborating with employees and learning to build complex applications on AWS. Candidates should be rising seniors studying computer science or a related field, with modern programming language experience and an independent, problem-solving mindset.

Serve as Courier Health’s first dedicated legal hire, building scalable legal infrastructure and processes. Advise executives on legal and strategic risk, negotiate commercial agreements, and oversee compliance involving HIPAA, healthcare data privacy, and vendor relationships. Partner with outside counsel, establish legal intake and escalation workflows, and translate complex legal matters for cross-functional stakeholders. Support a high-growth healthcare technology company with contracts, regulatory frameworks, and potentially fundraising, equity, and board governance.

Leads and grows an implementation team delivering enterprise pharma and life sciences client launches from kickoff through go-live and hypercare. Owns portfolio delivery, timelines, risks, budgets, executive communication, quality standards, and implementation KPIs. Builds methodology, phase gates, tooling, capacity models, and scalable playbooks while coaching team members and partnering with Product and Engineering to improve the platform. Participates directly in strategic implementations and supports hiring, onboarding, and team development.

Own a portfolio of enterprise biopharma accounts, serving as a senior strategic advisor to executive stakeholders. Lead, coach, and develop the Client Solutions team while driving retention, renewals, expansion, and account health. Build scalable client-service frameworks, represent customer needs internally, and collaborate with Sales, Product, and Engineering. Advise clients on patient services and field access strategy, manage complex engagements, and support high-impact patient outcomes.

Own frontend architecture, design systems, scalable components, UX-focused features, testing, deployment tooling, and observability. Partner with product and design to deliver customer-facing functionality, improve engineering workflows, support on-call operations, adopt LLM-assisted development, and mentor engineers. The role requires establishing frontend standards and patterns for a rapidly growing early-stage healthcare technology product.

The Account Executive is responsible for growing Courier Health's presence in life sciences by managing sales processes, building partnerships, and representing the company at industry events.

Design and build new features, improve application performance, identify product opportunities, and help scale the company and its products.

Lead design and development of core features, enhance application performance, identify product opportunities, and support company growth.

Lead and build Courier Healths legal function: create scalable legal infrastructure, manage commercial contracting and data/privacy compliance (HIPAA), advise executive leadership on risk, partner cross-functionally, design legal intake and processes, and oversee outside counsel for regulatory and privacy matters.