Jobs at Courier Health

Lead Courier Health’s API and integrations product strategy, transforming bespoke integrations into a scalable platform. Own public APIs, webhooks, data models, connectors, monitoring, remediation, partner tooling, documentation, and marketplace capabilities. Develop roadmaps, establish security and data-quality standards, and align Product, Engineering, Implementation, Sales, customers, and partners. Improve integration launch speed, reliability, adoption, and cost to serve while supporting healthcare and life sciences customers.

Leads and grows an implementation team delivering enterprise pharma and life sciences client launches from kickoff through go-live and hypercare. Owns portfolio delivery, timelines, risks, budgets, executive communication, quality standards, and implementation KPIs. Builds methodology, phase gates, tooling, capacity models, and scalable playbooks while coaching team members and partnering with Product and Engineering to improve the platform. Participates directly in strategic implementations and supports hiring, onboarding, and team development.

Own a portfolio of enterprise biopharma accounts, serving as a senior strategic advisor to executive stakeholders. Lead, coach, and develop the Client Solutions team while driving retention, renewals, expansion, and account health. Build scalable client-service frameworks, represent customer needs internally, and collaborate with Sales, Product, and Engineering. Advise clients on patient services and field access strategy, manage complex engagements, and support high-impact patient outcomes.

Leads demand generation, marketing operations, events, field marketing, and account-based marketing to generate and accelerate qualified pipeline. Owns multi-channel programs, event strategy, attribution and reporting infrastructure, lead scoring, routing, sales handoffs, and service-level agreements. The role also manages people, drives experimentation, and presents marketing strategy and results to senior leadership.

Own Courier Health’s business intelligence layer by building Sigma dashboards, dbt models, SQL transformations, semantic metrics, and reliable reporting datasets. Partner with internal and customer-facing stakeholders to define reporting needs, clarify metrics, and turn ambiguous questions into trusted dashboards. Monitor pipelines, investigate data issues, and implement upstream quality checks. The role requires strong SQL, data modeling, modern BI experience, stakeholder collaboration, and a willingness to grow as an engineer.

Own frontend architecture, design systems, scalable components, UX-focused features, testing, deployment tooling, and observability. Partner with product and design to deliver customer-facing functionality, improve engineering workflows, support on-call operations, adopt LLM-assisted development, and mentor engineers. The role requires establishing frontend standards and patterns for a rapidly growing early-stage healthcare technology product.

As a Client Solutions Associate, you will support life sciences clients through platform implementation, user guidance, and enhance client relationships while managing projects.

The Account Executive is responsible for growing Courier Health's presence in life sciences by managing sales processes, building partnerships, and representing the company at industry events.

Own full implementation lifecycle for a portfolio of pharma and life sciences clients from kickoff to go-live and hypercare. Translate client requirements into configured workflows and integration designs, manage scope/timeline/risk, lead discovery and training, drive adoption, and help build implementation methodology and tooling while liaising with Engineering and Product.

Design and build new features, improve application performance, identify product opportunities, and help scale the company and its products.

Design and build scalable software systems, collaborate across teams, leverage AI for innovative features, and support production systems as a software engineer.

Lead design and development of core features, enhance application performance, identify product opportunities, and support company growth.

The Engagement Manager will manage enterprise life sciences client relationships, drive client outcomes, provide strategic advice, collect feedback to improve offerings, and mentor junior staff.

Lead and build Courier Healths legal function: create scalable legal infrastructure, manage commercial contracting and data/privacy compliance (HIPAA), advise executive leadership on risk, partner cross-functionally, design legal intake and processes, and oversee outside counsel for regulatory and privacy matters.

Lead demand generation, marketing operations, events, and field marketing to drive pipeline and revenue. Build attribution, lead scoring, and marketing-to-sales SLAs. Run ABM and experimentation programs, manage and grow the marketing team, and leverage AI tools to optimize campaigns and events.