Jobs at Cox Enterprises

Leads cross-functional sales strategy and enablement initiatives across business units. Translates performance challenges into strategies that improve revenue, EBITDA, productivity, and efficiency. Provides analytical support for account planning, product adoption, client visibility, and retention projects; manages risks, stakeholder communications, and execution. Partners with sales, finance, analytics, training, and optimization teams while maintaining knowledge of sales applications and business groups.

Provides remote technical customer support for Xtime and Cox Automotive products through phone, email, and chat. Resolves routine product and application issues, documents cases in CRM systems, trains and coaches customers, coordinates with internal teams, and follows up through resolution while meeting quality standards.

Manages employee relations and ethics investigations, advises leaders and HR partners, audits casework, interprets policies, tracks labor trends, and supports compliant, equitable workplace practices. The role documents investigations, resolves employee concerns, assists with legal complaints, develops investigation processes, and provides training and recommendations. It requires strong communication, coaching, conflict resolution, judgment, data interpretation, and discretion, with travel up to 15%.