Teams at Cross Country Healthcare

Manages daily healthcare staffing fulfillment by posting orders, screening and scheduling qualified professionals, coordinating interviews and placements, handling call-offs and staffing changes, and ensuring licensing and compliance requirements are met. The role builds relationships with clients and healthcare professionals, monitors performance and demand, supports onboarding and training, resolves operational issues, and achieves staffing and fulfillment metrics.

Manages healthcare staffing MSP accounts and travel assignments for nursing, allied health, and non-clinical personnel. Responsibilities include position and order management, candidate review and submission, client communication, compliance monitoring, issue resolution, negotiations, assignment confirmations, performance tracking, and service-level adherence. The role also coordinates recruiters and vendors, supports business reviews, mentors team members, and maintains strong relationships with healthcare facilities and internal stakeholders.

Supports daily account operations for healthcare staffing clients, including position intake, order management, candidate submissions, facility follow-up, assignment confirmations, performance tracking, and compliance coordination. Acts as a liaison among recruiters, healthcare facilities, vendors, and internal teams while maintaining service-level standards, accurate data, and strong customer relationships. Assists with travel nursing and allied healthcare staffing assignments and escalates client or MSP concerns as needed.