Crunchtime Career Growth & Development

Which skills do you leverage most often in your day-to-day work?

In my day-to-day, I rely heavily on strategic thinking, personalized outreach and cross-functional collaboration. A big part of my role is identifying where Crunchtime can provide the most value to a franchisee or brand, so I take a tailored, research-driven approach to every conversation. I also lean into skills like time management and structured planning to maximize my productivity, while being resilient in the face of rejection — because at the end of the day, my goal is to help operators improve store execution, enhance the guest experience and drive profitability. Collaborating closely with our internal team allows me to learn from peers, share wins and ultimately deliver better outcomes for both our clients and our company.

How have these skills enabled you to heighten your impact on Crunchtime or grow your career?

These skills have been foundational in helping me grow from an Enterprise Business Development Representative to an Account Executive at Crunchtime. Personalization and strategic outreach have allowed me to build more meaningful relationships with prospects and differentiate myself in a crowded market. Internally, being open to learning and collaborating with colleagues has accelerated my development. I’ve gained invaluable insights by sharing both successes and challenges with the team, and that knowledge-sharing has created a culture of growth. By contributing to our team’s success while also hitting my own goals, I’ve been able to scale my impact and take on new responsibilities within the company.

What are some resources and/or sources of inspiration you’d recommend for reps eager to refine their sales skills? Are there resources Crunchtime has provided to support this growth? 

For anyone looking to refine their sales skills, I’d recommend engaging with top voices in the sales community on LinkedIn — people like Brian LaManna, Mike Gallardo and more, who consistently share actionable insights for tech sellers. I’ve also learned a ton from books like Gap Selling by Keenan, Fanatical Prospecting by Blount and Whatever It Takes by Bornancin. YouTube channels that focus on sales breakdowns and real-call reviews have also been incredibly helpful. At Crunchtime, I’m fortunate to have access to both external and internal resources that support continuous growth. Our learning stipend has allowed me to invest in coaching, courses and books. But perhaps the biggest value comes from our leadership team — many of whom have grown through the ranks themselves. Their willingness to mentor, join calls, provide feedback and recommend strategic approaches has been a huge driver of my development. Leaders like our BDR manager, who rose to the top as a sales rep before becoming a manager, and our Vice President of Sales, who’s deeply involved in supporting AE strategy, have been major inspirations and guides throughout my journey here. As well as all the AEs I have worked with here.