Teams at DataDome

Executes customer marketing programs that turn customers into advocates through case studies, testimonials, reviews, webinars, advisory boards, events, and customer campaigns. Partners with Account Management, Customer Success, Content, Product Marketing, and Field Marketing to identify stories, coordinate production, support expansion, and maintain consistent customer communications. Measures program impact on retention, expansion, and pipeline while serving as Marketing’s primary liaison to customer-facing teams.

Leads DataDome’s global Customer Success Manager organization, owning retention, churn prevention, customer health, executive relationships, segmentation, hiring, enablement, playbooks, and QBR standards. The role directly manages CSMs, partners with adjacent post-sale teams, reports retention metrics to executives, and scales the organization across regions. It is based in New York City with a hybrid schedule and international travel.

Lead the commercial legal function in the Americas by negotiating SaaS, licensing, services, DPA, partner, and vendor agreements. Advise Sales, Marketing, and Operations, develop scalable contract processes and playbooks, support marketing claims, manage disputes and risk, and monitor developments in commercial law, cybersecurity, and AI.