Jobs at DataSite

Designs, develops, delivers, and evaluates classroom, virtual, and self-guided training for employees and global customers. Responsibilities include analyzing training needs, creating instructional materials, maintaining curricula and job aids, documenting standard operating procedures, supporting client service teams, monitoring product changes, and incorporating generative AI and e-learning tools into learning solutions.

Supports Sales Directors in growing territory revenue within investment banking accounts. Responsibilities include building customer relationships, selling and retaining small accounts, participating in client events, maintaining Salesforce activity records, learning Datasite services and sales processes, and completing structured onboarding and continuous training. The role emphasizes teamwork, communication, organization, time management, and developing toward a future sales executive position.

Build, configure, test, refine, and deploy customer-facing AI workflows in the BlueFlame platform. Discover and scope customer use cases, translate business processes into repeatable AI solutions, troubleshoot workflow issues, validate outputs, document results, and enable customer users. Partner with Customer Success, Implementation, Sales Engineering, Product, and Engineering to deliver solutions, provide technical guidance, identify reusable patterns, and support effective handoffs.

Design and implement server-side logic and RESTful APIs, manage MongoDB and Redis databases, ensure security and performance, contribute to system design and architecture, review code and scope deliverables, collaborate with Product and Client Success, and maintain documentation.

Develop scalable backend systems and high-performance data infrastructure using Python, AWS, databases, search technologies, and event-driven microservices. Responsibilities include writing maintainable code, optimizing distributed systems, improving product quality and security, collaborating with full-stack and machine learning engineers, delivering user-facing features, and prototyping new technologies.

Own multi-cloud infrastructure architecture across AWS, GCP, and Azure, including Kubernetes platform strategy, infrastructure-as-code, networking, high availability, disaster recovery, and capacity planning. Partner with engineering teams on future infrastructure needs, support acquisition due diligence and integration, establish architecture standards, mentor senior engineers, and evaluate AI tooling for infrastructure operations. The role targets 99.95% uptime and requires hybrid work in Minneapolis or New York City.

As a Tier 3 Support Engineer, you will resolve complex technical issues, work with engineering teams to enhance products, and document solutions.

LeadGrata's data product strategy and execution: define roadmaps, prioritize data initiatives, ensure data accuracy/freshness, collaborate with engineering, ML and data science, conduct user research and analysis, and deliver scalable, high-quality datasets that meet customer needs.

Senior analytics role in the CFO organization delivering strategic insights, deep-dive analyses, KPI architecture, and data products. Hands-on work with SQL, Excel, BI, and AI tools to drive finance decisions, govern metrics, and build analytics/BI/AI solutions and presentations for leadership.

Lead and manage the engineering team owning Grata's proprietary company data. Oversee large-scale ingestion, entity resolution, search/indexing, pipeline reliability, data quality, and cross-functional delivery while coaching engineers and balancing short-term delivery with long-term technical health.

Serve as primary client contact to onboard, drive adoption, and ensure retention and growth across assigned accounts. Manage renewals, upsells, ROI communications, risk mitigation, and cross-functional issue resolution to maximize NRR and client satisfaction.

Manage and grow strategic investment and banking accounts through proactive relationship building, strategic account planning, upsells/cross-sells, renewals, contract negotiations, and cross-functional collaboration to meet quarterly and annual revenue targets.