Jobs at Deluxe

Analyze internal and external data to identify trends, build targeted datasets for omnichannel marketing campaigns, and provide product, customer, segment, and business-unit recommendations. Develop and implement statistical response, performance, and lookalike models using Python and R. Create KPIs from multiple data sources and collaborate with internal teams to support campaign performance and decision-making.

Develop and execute targeted, multichannel marketing campaigns for retail banking clients. Serve as a liaison among clients, agencies, vendors, and internal specialists; coordinate approvals and quality reviews; and create segment-tailored marketing materials. Responsibilities include creative briefs, concepting, copywriting, layouts, photography direction, proof approval, production specifications, data and print instructions, campaign schedules, presentations, and collateral inventory management.

Analyze data-driven marketing campaign performance by ingesting and sanitizing structured and semi-structured datasets, executing attribution and measurement processes, identifying campaign responders, and developing quantitative and qualitative analyses. Create reporting and visualization collateral using Excel, Power BI, Tableau, and similar tools, communicate insights, and collaborate with stakeholders to optimize marketing programs.

Lead development of data-driven solutions: clean and preprocess large structured and unstructured datasets, engineer features, build and deploy supervised/unsupervised ML and deep learning models, perform advanced statistical analysis, collaborate with data engineers on MLOps/CI-CD pipelines, and present actionable findings to technical and nontechnical stakeholders.

Supports financial institution resellers by serving as a treasury management and B2B payments subject matter expert throughout the sales cycle. Conducts payments process assessments, identifies automation opportunities, develops ROI business cases, delivers product demonstrations, answers technical questions, supports RFPs, and provides strategic solutioning and pricing recommendations. Partners closely with treasury sales teams and reseller clients to drive co-selling of payment and automation solutions.

Provides technical customer support for Deluxe software by resolving complex cases, troubleshooting issues, documenting interactions, meeting service-level objectives, managing escalations, participating in triage meetings, and mentoring peers. The role requires scripting, PC troubleshooting, operating system, networking, antivirus, and Microsoft Office knowledge.

Collects, analyzes, and documents customer business and technical requirements for complex financial technology implementations. Facilitates discovery meetings, creates requirements documents and statements of work, supports project estimates, obtains client signoff, and coordinates transitions to implementation teams. Serves as a liaison between customers, technical staff, and project stakeholders throughout the project lifecycle, and may lead test planning and quality assurance activities.