Teams at Devoted Health

Build product features and improve technology platforms supporting claims processing and payment. Collaborate with subject matter experts, operations, and technology teams to design solutions that improve member experiences, operational efficiency, and provider relationships. The role requires individual technical contribution, ownership, comfort with ambiguity, and the ability to work across a broad technology stack in a fast-paced startup environment.

Leads AI performance and quality operations across frontline voice and chat agents. Builds AI-powered interaction monitoring, evaluation, coaching, visualization, and feedback systems that improve member experience and team performance. Partners with frontline leaders to drive adoption, scale successful frameworks, and oversee operators and agent builders. Requires strong data fluency, systems thinking, communication, people leadership, and hands-on familiarity with modern AI tools.

Build and deploy paid digital marketing campaigns across Meta, YouTube, Search, and other channels. Coordinate with ad vendors and creative teams, ensure compliant and error-free materials, manage creative requests, and track channel performance using Looker and Google Sheets. The role requires campaign optimization, marketing measurement, strong organization, problem-solving, adaptability, and cross-functional collaboration in a regulated industry.