Jobs at Diligent

Lead customer adoption projects for Diligent's GRC solutions, managing project lifecycles, requirements, design, training, change management, and team resources. Serve as trusted advisor on Entity & Subsidiary Management, support pre-sales activities, drive product expansion, mentor project staff, and partner with Customer Success and Account teams to increase adoption and deliver successful enterprise implementations.

Lead design and execution of GTM systems architecture for Sales, Partnerships, and Customer Success. Own Salesforce and adjacent tool integrations, drive end-to-end delivery of system initiatives, build AI-driven workflows, ensure data governance, and manage vendor relationships to scale automation, reliability, and analytics across the commercial stack.

Drive adoption, retention, and expansion for key accounts by advising on configuration, customization, and optimization of the GRC platform. Assess client GRC needs, recommend tailored solutions, support roadmap and governance implementations, identify at-risk clients, increase usage, and partner with Product, Support, and Sales to improve the platform. Monitor industry and regulatory trends and share subject-matter insights.

Lead global partnerships strategy to drive partner-sourced and influenced revenue. Build executive relationships, set targets, oversee forecasts, and align Sales, Product, Marketing, Legal, and Operations. Design partner programs, governance, and operating models; coach and scale a high-performing Partnerships team to execute multi-year joint plans and complex negotiations.

This role involves building end-to-end prototypes, working with customers to identify needs, and representing the company in executive meetings. You'll collaborate cross-functionally to shape product direction based on customer insights and provide technical guidance on integrations and cloud deployments.

Support CEO Office strategic and operational initiatives with focus on governance, ESG reporting, and AI transformation. Track cross-functional workstreams, document and improve governance processes, identify automation and AI opportunities, prepare leadership materials, and maintain momentum on OKRs and priorities while coordinating stakeholders and surfacing risks and dependencies.

The Solutions Engineer will support Sales by leading pre-sales processes, conducting tailored software demonstrations, and collaborating on solution architectures to address customer risk and audit challenges.

The Director of Engineering Operations will enhance operational effectiveness, drive data-driven decision making, and oversee engineering initiatives to ensure predictable delivery at scale.

The Customer Success Manager II drives success and growth for enterprise customers, focusing on account management, product adoption, and customer advocacy while collaborating with internal teams.

Lead development and ownership of marketing and corporate web properties: build responsive, CMS-driven templates and components, set development standards (performance, accessibility, SEO, analytics), partner with cross-functional teams and agencies, improve site performance and conversion, and mentor developers to reduce technical debt and increase maintainability.

The Solutions Sales Specialist I will drive revenue growth by prospecting, managing sales cycles, collaborating with teams, and using CRM effectively to close deals.

The role involves rapidly designing and building prototypes, collaborating with sales teams to meet customer needs, and representing the company in executive meetings, while operating independently in ambiguous environments.

Lead governance, documentation, and automation for marketing systems (Marketo, CRM, integrations). Reduce technical debt, design scalable workflows, prioritize requests, triage issues, and drive AI-assisted automation and enablement across Marketing, Sales, and internal systems teams to improve data quality, speed, and operational consistency.

Design, deploy, and automate VMware-based private cloud infrastructure across global datacenters. Administer Linux and Windows Server platforms, integrate Active Directory, manage storage, networking, ADCs (F5/AVI), and ensure availability, security, and compliance. Build automation (PowerCLI/Ansible/Python), participate in on-call rotations, document systems, and mentor junior engineers while driving infrastructure modernization and reliability improvements.

The Senior Manager, Solutions Marketing will create persona-led messaging to enhance Diligent's AI-driven governance solutions, leading campaigns and collaborating with cross-functional teams to drive engagement and sales.

The Strategic Account Executive drives revenue growth by acquiring new clients and expanding relationships with existing accounts, focusing on governance and market intelligence solutions.

Manage customer adoption of GRC solutions by leading project teams, ensuring successful implementation, and advising clients on risk and compliance strategies.

Early-career consultant supporting audit, risk, and compliance engagements. Conduct discovery, review documentation, lead workshops, translate requirements into technical designs, configure Diligent One prototypes, deliver training, maintain issue logs, and collaborate with customer success and implementation teams to meet FedRAMP, CMMC, and NIST compliance goals.

Own and refine the product roadmap for a core GRC SaaS area. Lead a cross-functional agile squad to run discovery, define user stories, set KPIs, prioritize features, and launch data‑driven product experiences that increase engagement, adoption, and measurable customer outcomes.

As Chief of Staff, partner with the CEO to lead strategic initiatives, ensure alignment across the organization, and manage key business processes in a dynamic environment.