Jobs at Diligent

Owns the governance, documentation, operational health, and automation roadmap for marketing systems, including Marketo and adjacent GTM tools. The role reduces technical debt, improves data quality and workflow scalability, establishes intake and change-management standards, triages system issues, and identifies automation or AI opportunities. It partners across Marketing, Sales, Sales Ops, Web, and internal systems teams to improve routing, enrichment, lifecycle processes, CRM handoffs, enablement, and operational consistency.

Partners with Sales to lead pre-sales activities for small and mid-sized opportunities, including discovery, solution design, software demonstrations, technical presentations, and customer conversations. Translates risk, audit, controls, compliance, and GRC challenges into tailored SaaS solutions. Configures demo environments, defines proof-of-concept success criteria, supports technical wins, collaborates with Product, and contributes to marketing initiatives and larger enterprise deals.

Supports US corporate compliance for Diligent Entities by researching regulatory and filing requirements, translating them into detailed product requirements, documenting discoveries, tracking rule changes, and validating platform behavior. Collaborates daily with Product, Engineering, Customer Success, customers, and other internal teams to support compliance-related feature delivery.

Drives revenue for compliance, entity management, and managed services SaaS solutions. Partners with sales, customer success, solution engineering, and professional services teams to generate pipeline, lead discovery, recommend solutions, present pricing, support negotiations and procurement, and ensure successful implementation. Requires consultative selling expertise, knowledge of corporate governance and compliance workflows, strong communication skills, and the ability to engage stakeholders at all levels.

The Director of Product Marketing owns go-to-market strategy for Diligent Boards, including positioning, messaging, product launches, market intelligence, sales enablement, pricing, packaging, and customer adoption. The role translates complex SaaS, AI, API, data, and automation capabilities into customer value, partners cross-functionally on product and commercial strategy, leads customer and market research, supports demand generation, and measures pipeline, adoption, expansion, and revenue impact.

Leads a global platform engineering team and owns the strategy, architecture, governance, and roadmap for Atlassian Cloud and Microsoft 365 E5 platforms. Designs integrations and automation across identity, HRIS, ITSM, and business systems; improves self-service and support outcomes; and establishes security, access governance, AI adoption, reliability, compliance, and continuity standards. Partners with cross-functional teams and develops engineers while guiding enterprise platform modernization.

Drive adoption, retention, and expansion for key accounts by advising on configuration, customization, and optimization of the GRC platform. Assess client GRC needs, recommend tailored solutions, support roadmap and governance implementations, identify at-risk clients, increase usage, and partner with Product, Support, and Sales to improve the platform. Monitor industry and regulatory trends and share subject-matter insights.

The Director of Engineering Operations will enhance operational effectiveness, drive data-driven decision making, and oversee engineering initiatives to ensure predictable delivery at scale.

Lead FP&A activities including budgeting, forecasting, financial modeling, reporting, and variance analysis. Provide actionable insights to business leaders, prepare materials for leadership and Board, partner with cross-functional teams, drive process improvements, perform ad-hoc analyses, and mentor junior analysts.

Owns reseller channel strategy, partner performance, regional revenue, and strategic expansion across North America. Builds executive relationships with high-volume reseller and VAR partners, identifies growth opportunities, launches new partnerships, and collaborates with Sales, Customer Success, Marketing, and Operations. Leads and coaches a team of 4–5 employees while driving commercial execution across multi-country AMERS markets.