Jobs at Direct Travel

Manages attendee registration and experience across program planning, execution, and follow-up. Responsibilities include maintaining registration data, producing reports and manifests, coordinating websites, travel, hotel room blocks, print materials, budgets, invoices, and client communications. Leads registration teams, supports on-site execution, ensures timely deliverables, interprets contract terms, and drives process improvements while collaborating with clients, suppliers, and internal program partners.

Manages attendee registration and experience across program planning, execution, and closeout. Responsibilities include maintaining registration data, producing reports and manifests, coordinating websites, travel, hotels, suppliers, client needs, timelines, budgets, invoices, and program deliverables. Leads registration teams, supports on-site execution, communicates with attendees and partners, ensures quality and timeliness, and drives process improvements.

Manages client relationships, event and meeting program planning, supplier contracts, budgets, logistics, marketing coordination, and onsite execution. Leads internal teams, mentors project managers, monitors timelines and financial performance, resolves operational issues, and drives continuous process improvement. The role requires extensive client interaction, international travel, cross-functional collaboration, and occasional extended or weekend work.

Leads the core accounting function, overseeing monthly, quarterly, and annual close, multi-entity consolidation, intercompany accounting, technical accounting, audits, internal controls, and GAAP-compliant reporting. Partners with FP&A, Treasury, Tax, Legal, subsidiaries, and external auditors. Recruits and develops accounting managers and staff while improving accounting processes, policies, systems, and controls across a multi-entity, multi-currency organization.

Remote Sales Development Representative responsible for outbound prospecting, lead qualification using SPICED methodology, booking meetings for sales, CRM record-keeping, collaborating with sales and marketing, and following up with inbound leads to drive new business.

Leads customer and user experience design for travel products and services. Conducts user research and usability testing, develops personas, journey maps, and wireframes, collaborates with product, marketing, and engineering teams, advocates for user-centered design, and improves experiences using feedback and data.

Arrange accurate, cost-effective domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support travelers and travel arrangers, enforce client travel policies, use preferred suppliers, resolve first-level service and technical issues, and maintain productivity and accuracy standards. The role requires extensive knowledge of GDS platforms, airline ticketing rules, international fares, ticket exchanges, online booking, and corporate travel procedures.

Arrange accurate, cost-effective domestic and international travel, including air, hotel, ground transportation, rail, and limousine services. Support corporate travel accounts, ensure compliance with client policies and preferred suppliers, provide first-level customer and technical support, and deliver high-quality service by phone and email. The role also requires adherence to procedures, productivity standards, ticketing regulations, and ongoing travel-industry training.

Provides consultative domestic and international corporate travel arrangements covering air, car, hotel, and rail. Manages reservations, fares, routing, ticketing, client policies, traveler documentation, calls, emails, queues, and urgent travel needs. Supports Corporate, Marine, Energy, and Offshore accounts, maintains service quality, solves problems, collaborates with suppliers, improves processes, and mentors less experienced team members. Includes after-hours weekday coverage and scheduled weekend shifts.

Lead technical implementations for corporate travel clients, including account configuration, data mapping, booking-tool integrations, testing, troubleshooting, documentation, reporting, and operational handoff. Coordinate Sales, Account Management, IT, Operations, vendors, and clients while managing project timelines, deliverables, requirements, and quality assurance across concurrent implementations.

Build and maintain scalable ETL/ELT pipelines, integrate travel and customer data from internal and external systems, develop cloud data warehouse models, implement data quality monitoring, support real-time streaming, and ensure data privacy and regulatory compliance. Collaborate with analysts, data scientists, and product teams to deliver reliable datasets for personalization, forecasting, pricing, route optimization, and customer experience initiatives.

Manage supplier revenue optimization across air, hotel, ground, and distribution categories. Analyze complex data, build financial models, optimize commission structures and supplier programs, and identify opportunities to improve profitability. Collaborate with supplier relations, finance, and operations teams, develop dashboards and automation solutions, evaluate market and supplier changes, and lead strategic initiatives that generate incremental revenue and mitigate risk.

Completes accurate, cost-effective domestic corporate travel arrangements, including air, hotel, ground transportation, and rail. Supports client accounts, creates complex itineraries, follows travel policies and preferred supplier guidelines, and provides first-level customer and technical support. Maintains service, productivity, accuracy, and compliance standards while communicating professionally with travelers and travel arrangers. Participates in training and staff meetings and collaborates with colleagues to support efficient operations.

Arrange domestic and international corporate travel, including air, hotel, ground transportation, rail, and limousine services. Support multiple client accounts, enforce travel policies, use preferred suppliers, and provide first-level customer and technical support. Apply airline ticketing and international airfare expertise, manage exchanges and reissues, produce cost-effective fares, and deliver accurate, professional service through phone and email while meeting performance standards.

Leads Direct Travel’s largest global customer accounts as the primary executive liaison and strategic advisor. Owns account strategy, governance, profitability, renewals, business development, service performance, and customer outcomes. Coordinates cross-functional and regional teams, leads executive reviews, manages complex negotiations, drives optimization and adoption, and resolves risks and issues across global programs. Requires extensive corporate travel or enterprise account management experience, executive relationship skills, and approximately 25% travel.

Leads the Creative Group’s production department, overseeing employees, contractors, systems, processes, performance, training, and workforce development. Partners with leadership, Business Development, Operations, and clients to improve efficiency, profitability, service quality, sales growth, forecasting, pricing, supplier contracts, and client outcomes. Resolves escalations, supports pre-sale production strategy, conducts project debriefs, and drives continuous improvement.

Designs and delivers a global analytics platform supporting reporting, visualizations, self-service analytics, and embedded data products. Responsibilities include data collection and processing, semantic modeling, warehouse and pipeline development, query optimization, governance, analytics enablement, and stakeholder collaboration. The role provides actionable insights from complex travel data and builds integrated analytics applications using cloud platforms and business intelligence tools.