Teams at Direct Travel

Arrange domestic and international air, hotel, ground transportation, and rail travel for VIP corporate clients. Provide concierge-level service, manage complex itineraries, advise travelers on international requirements, enforce client travel policies, use preferred suppliers, and provide first-level customer and technical support. Maintain accuracy, productivity, communication standards, and strong relationships while handling executive travelers and changing requirements.

Executive leader responsible for global implementation and solution design across the corporate travel business. Owns customer activation from contract signature through go-live, builds scalable implementation methodologies, oversees budgets and organizational capacity, partners with Sales on complex pursuits, and ensures commercially sound, operationally deliverable solutions. Leads global teams, manages executive client relationships, improves implementation speed and margins, and drives successful transitions to account management and operations.

Arrange accurate, cost-effective domestic and international travel for corporate clients, including air, hotel, ground transportation, rail, and limousine services. Ensure compliance with client travel policies, preferred suppliers, and ticketing regulations. Support travelers and arrangers by phone and email, resolve customer service and technical issues, produce compliant airfare options, and process ticket exchanges and reissues. Maintain high standards for accuracy, productivity, service, and communication.