Teams at Dorsia

Creates brand, marketing, editorial, motion, and product design assets across digital, print, social, email, web, and app experiences. Collaborates with marketing, editorial, product, engineering, and go-to-market teams to execute creative briefs, maintain visual consistency, animate campaigns, develop UI components and user flows in Figma, and prepare designs for handoff. Manages multiple assignments while incorporating feedback and protecting brand quality.

Own enterprise client onboarding, implementation, training, account management, platform support, and success operations for PMC hospitality technology clients. Lead kickoffs, deployment timelines, on-site enablement, issue resolution, client communications, health reporting, and renewal or expansion signals. Build the client success playbook, training library, knowledge base, and AI-powered workflows from scratch while partnering with product, engineering, and partnerships teams. Regular travel to client properties is required.

Own Dorsia Pay and the complete member payment experience, including wallets, deposits, checkout, split bills, tipping, settlement, and support. Build and deploy production agents that execute payment tasks, define their permissions and evaluation standards, and optimize trust, conversion, authorization, and task completion. Partner with engineering, finance, risk, legal, and compliance on payment infrastructure, reconciliation, fraud, disputes, and safe agentic commerce workflows.