Teams at Doss

The Senior PMO will oversee post-sales operations, ensuring client success through product implementation, process mapping, and cross-functional collaboration, aiming for enhancements and support in upper mid-market and enterprise clients.

The Lead PMO is responsible for overseeing the post-sales product operations and implementation lifecycle, including client engagement, product design, configuration, and UAT support, ensuring customer success and fostering best practices.

Lead post-sales product operations and implementations for upper mid-market and enterprise clients: discovery, process mapping, product design/configuration, integrations, UAT, go-live, and client success. Mentor a pod of associates, drive product capability builds, and improve lifecycle processes using automation and AI to maximize customer value and retention.