Teams at DXC Technology

Manage, administer, enhance, and optimize enterprise ServiceNow environments across development, test, and production. Responsibilities include upgrades, patches, cloning, releases, security configuration, MID Server and API integrations, monitoring, troubleshooting, disaster recovery, automation, ServiceNow development, documentation, and operational support. The role partners with infrastructure, cloud, security, networking, and application teams while providing technical leadership and mentoring.

Leads business advisory and development strategy, manages business development professionals, builds client relationships, identifies growth opportunities, and supports market expansion. Analyzes market, competitor, regulatory, and technology trends to guide decisions, while partnering with sales, marketing, and senior leadership to achieve revenue targets and strengthen client offerings.

Lead the strategy, roadmap, backlog, and shared capabilities for an insurance SaaS platform. Manage APIs, integrations, cloud services, AI and data services, design systems, reusable architecture, and partner ecosystems. Lead a team of 4–8 product professionals, establish KPIs, optimize platform performance and adoption, and collaborate with Engineering, Architecture, Sales, Marketing, and Operations. Drive long-term strategy, innovation, investment prioritization, product launches, and go-to-market execution.