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As a Senior Solution Architect at Elastic, you will serve as a technical authority and trusted advisor to the sales team, customers, partners, and community. You will understand and solve customer's business issues with the Elastic Stack, engage the regional community, and support sales through partners. The role involves creating and owning value-based relationships, participating in all phases of planning and execution for the territory, advising the sales team on product positioning, and deepening sales and technical skills through continuous learning.
Seeking a Senior Customer Architect with expertise in Observability, Cybersecurity, and Enterprise Search. Responsible for driving consumption of Elastic solutions by aligning with customer business objectives, onboarding customers, and ensuring adoption and expansion. Trusted Technical Advisor collaborating with customers and field teams to exceed expectations and deliver value. Define technical success criteria and craft detailed Technical Success Plans tailored to customer goals. Facilitate adoption, sustained usage, and increased consumption of solutions to drive annual recurring revenue growth.