Jobs at EliseAI

Supports customer deployments of AI-powered finance products by reconciling financial data, investigating discrepancies, validating product workflows, and resolving launch issues. Works with customer accounting teams and internal Product and Engineering partners, tracks blockers, documents processes, and identifies opportunities for automation. Requires audit or assurance experience, strong accounting and spreadsheet skills, client communication, attention to detail, and willingness to work in person four to five days weekly.

The Lead Economist will build EliseAI’s housing economics research and market insights function. Responsibilities include analyzing proprietary data, creating housing benchmarks and reports, developing compelling narratives, presenting findings to executives, clients, and media, and partnering with marketing, product, and data teams. The role will also expand research through media and academic partnerships and strengthen the company’s employer brand. Candidates need strong quantitative storytelling, modern data-stack skills, housing interest, and willingness to work in-office four to five days weekly.

Supports and scales revenue operations across Sales, Marketing, Finance, Legal, and Customer Operations. Responsibilities include improving workflows, maintaining GTM systems and data integrations, supporting deal desk and quote-to-cash processes, managing sales requests, building dashboards, identifying process gaps, and translating business needs into technical solutions. The role requires strong analytical execution, SQL proficiency, cross-functional communication, and comfort working in a fast-paced, fully in-office environment.

Provide tier 1 and tier 2 technical support through Zendesk, troubleshoot and resolve complex client issues, escalate when needed, and maintain clear customer communications. Document knowledge-base content, analyze recurring issues, audit and coach an AI support chatbot, relay user feedback, and contribute to product improvements. The role requires strong technical, analytical, and communication skills and five days per week in the office.

Build EliseAI’s product enablement function from the ground up for go-to-market teams. Develop training strategies, curricula, video and e-learning content, webinars, certifications, documentation, and value-based demo programs. Partner with Product, Product Marketing, Sales, and subject matter experts to support launches and improve field readiness. Track proficiency, adoption, utilization, expansion, and NPS metrics, using data and AI to continuously improve enablement programs.

Legal Counsel supporting a rapidly growing AI SaaS company across commercial contracting, regulatory compliance, corporate governance, HR matters, and financial operations. Responsibilities include drafting and negotiating contracts, managing compliance projects, monitoring legal developments, delivering training, advising stakeholders and customers, and handling ad hoc legal initiatives. The role requires strong legal research, drafting, communication, organization, and financial literacy skills, along with New York bar admission and a willingness to work in person in New York City.

Supports Customer Success Managers with customer onboarding, adoption, engagement, retention, training, and outreach. Uses platform expertise and customer health data from PlanHat, Zendesk, Slack, and similar tools to identify risks, recommend action plans, and improve customer outcomes. Collaborates with Product, Support, and Sales teams, contributes to scalable customer success practices, and helps enhance operational efficiency and customer experience.

Design and scale user experiences for an accounting platform, translating complex finance workflows into intuitive solutions. Responsibilities include prototyping, interactive flow design, cross-functional collaboration with product and engineering, independent project leadership, design system evolution, and introducing frameworks that improve quality and execution speed. The role requires strong visual craft, systems thinking, autonomy, and experience solving complex B2B SaaS problems.

Lead product strategy and execution for EliseAI’s Housing business, building AI-native workflows that automate property operations and improve resident experiences. Partner with customers and cross-functional teams to identify pain points, define requirements, prioritize roadmaps, launch features, and analyze product performance. The role requires strong product judgment, analytical thinking, ownership, and willingness to work in the office 4–5 days per week.

Designs, implements, and maintains security controls for EliseAI’s systems, applications, cloud infrastructure, data, and users. Responsibilities include automating asset, vulnerability, and patch management; adopting developer security tooling; embedding secure application primitives; strengthening AWS security; guiding secure development; assessing and remediating vulnerabilities; communicating risk; and overseeing security documentation and initiatives.

Ensure accounting integrity for multifamily housing products involving resident ledgers and accounting workflows. Advise on rent, concessions, deposits, subsidies, utilities, delinquencies, move-ins, move-outs, and month-end close. Translate accounting workflows into product requirements, validate calculations and terminology, create test cases, lead UAT with client accountants, and establish standards and playbooks. The role requires strong multifamily accounting knowledge, US GAAP expertise, stakeholder communication, and in-office work four to five days weekly.

Generate qualified sales leads and new business pipeline for Account Executives by prospecting property management clients. Conduct cold and warm calls, emails, and social outreach using LinkedIn, ZoomInfo, Outreach.io, and Sales Navigator. Engage executive decision-makers, manage opportunities, meet ambitious quotas, and experiment with outbound sales messaging in a fast-paced, performance-oriented environment.

Own accounting integrity for multifamily housing workflows and resident ledgers. Advise on rent, deposits, subsidies, delinquencies, utilities, move-ins and month-end close; translate accounting scenarios into product requirements and acceptance tests; validate calculations, terminology, and charge/credit logic; lead UAT with client accountants; and establish standards and playbooks. The role requires deep multifamily accounting expertise, strong US GAAP knowledge, and close collaboration with client teams.

Own revenue growth across strategic healthcare partnerships, including EHRs and practice management systems. Build executive and field relationships, drive co-selling and deal referrals, generate partner-sourced pipeline, maintain Salesforce attribution, deliver partner enablement, coordinate integration feedback, and lead business reviews. The role works closely with Sales, Product, Marketing, RevOps, and leadership to expand high-value partnerships and achieve shared revenue targets.

Develop business cases, structure deals, and manage pipeline momentum for EliseAI’s emerging AI platforms serving housing operators. The role partners across Sales, Product, and Operations to bring new products to market, translate ambiguous inputs into recommendations, and execute growth initiatives. It is designed for an early-career operator with strong analytical, organizational, communication, and ownership skills who can work in person four to five days per week.

Manage high-volume, end-to-end employee onboarding, including background checks, I-9 verification, paperwork, training, system access, and new hire support. Maintain HRIS records, personnel files, reporting trackers, and compliance documentation. Support immigration, benefits, compensation, employee relations, performance cycles, and culture initiatives. Improve people processes through automation, documentation, and workflow tools while partnering with Finance, Legal, IT, and managers on cross-functional HR projects.

Manage high-volume, end-to-end employee onboarding, including background checks, I-9 verification, paperwork, training, system access, and new hire support. Maintain HRIS records, employee documentation, compliance processes, benefits administration, and employee relations support. Build trackers, dashboards, and scalable workflows while identifying automation opportunities. Support performance cycles, employee engagement programs, cross-functional HR projects, and process improvement in a fast-paced, in-office environment.

Design and deliver customized, interactive, in-person training programs that help customers adopt EliseAI products. Diagnose customer workflows, tailor workshops, build AI-powered training tools, gather product feedback, and collaborate cross-functionally with education, customer success, and product teams. The role requires fluent English and Spanish, strong presentation and consulting skills, technical aptitude, organization, and travel to customer sites up to 75% of the time.

Lead end-to-end customer deployments for an early-stage AI platform: scope, run discovery, manage multi-threaded projects, coordinate product/engineering, drive configuration/migration, support change management, inform product, build repeatable playbooks, and support sales and expansion while ensuring stakeholder alignment and successful adoption.

Own end-to-end strategy and go-to-market execution for AI products, including positioning, messaging, customer engagement programs, product launches, sales enablement, performance analysis, and growth initiatives. The role requires translating complex AI capabilities into compelling buyer value, coordinating across Product, Sales, and Customer Success, building technical systems, and influencing leadership decisions.