Jobs at Empire Office, Inc.

Supports day-to-day operations for digital products, including user access, client onboarding, catalog administration, merchandising, troubleshooting, quality assurance, documentation, product launches, and user training. Coordinates with product, IT, development, internal teams, clients, and warehouse partners to resolve issues, improve workflows, maintain accurate product information, and drive adoption across Empire & Co.’s digital product portfolio.

Manages commercial furniture accounts while designing workplace solutions from concept through execution. Builds client relationships, supports sales and account planning, creates CET drawings and specifications, coordinates project delivery, conducts site visits and field measurements, negotiates with vendors, and collaborates with sales, design, and project teams to meet client goals, budgets, and deadlines.

Supports sales teams and clients by specifying furniture, developing application solutions, creating photorealistic renderings and presentations, and preparing ancillary and alternate product packages. The role manages product information, pricing, lead times, warranties, and RFP responses while presenting concepts to clients and A+D professionals. It also develops manufacturer partnerships, identifies cost-saving solutions, handles escalated requests, and coordinates multiple projects with competing deadlines.

Supports account managers and sales teams through commercial workplace projects, managing quotes, orders, vendor coordination, pricing, client communication, installation logistics, punch lists, invoicing, and project closeout. The role maintains order status reporting, resolves discrepancies, coordinates internal and external stakeholders, and supports strong client relationships throughout the project lifecycle.

Coordinates commercial furniture projects from quoting and vendor order follow-up through installation, invoicing, and post-installation support. Responsibilities include maintaining order records, preparing floor plans and installation materials, tracking certificates of insurance, managing punch lists, resolving discrepancies, producing reports, and communicating with clients, vendors, sales teams, and project managers to ensure timely, accurate project completion.

Serve as primary client contact for Long Island accounts, managing relationships, forecasts, and vendor negotiations while designing workplace and furniture solutions using CET and AutoCAD. Coordinate projects from concept through installation, perform site visits and field measurements, prepare specifications and documentation, support value engineering and budgets, and mentor junior staff to ensure timely, on-budget project delivery.

Develop product strategies and BOM-based specifications to improve pricing competitiveness and gross profit. Support RFP responses and client standards by recommending strategic product substitutions, producing cost estimates, creating visuals and presentation materials, and collaborating with Sales, Design, and Operations to enable accurate pricing and efficient decision-making.

Provide customer service, sales support, and project coordination for walls projects from quote through installation and closeout. Manage quotes, orders, vendor acknowledgements, installation coordination, invoicing, punch lists, and client communication while partnering with sales, vendors, operations, and clients to maintain timelines and deliverables.

Manage commercial furniture projects from budgeting through closeout, overseeing FFE delivery, installation, site verification, schedules, punch lists, and vendor/trade coordination. Serve as primary client contact, attend project meetings, review product quality, interpret construction drawings, and ensure timely, on-budget project completion.

Provide commercial furniture dealership design services including programming, space planning, drawings/specs (CET/AutoCAD), 3D renderings, finish/sample boards, client meetings, field verification, installation documents, and coordination with sales and manufacturers.