Teams at Empire Office, Inc.

Supports day-to-day operations for digital products, including user access, client onboarding, catalog administration, merchandising, troubleshooting, quality assurance, documentation, product launches, and user training. Coordinates with product, IT, development, internal teams, clients, and warehouse partners to resolve issues, improve workflows, maintain accurate product information, and drive adoption across Empire & Co.’s digital product portfolio.

Manages commercial furniture accounts while designing workplace solutions from concept through execution. Builds client relationships, supports sales and account planning, creates CET drawings and specifications, coordinates project delivery, conducts site visits and field measurements, negotiates with vendors, and collaborates with sales, design, and project teams to meet client goals, budgets, and deadlines.

Supports sales teams and clients by specifying furniture, developing application solutions, creating photorealistic renderings and presentations, and preparing ancillary and alternate product packages. The role manages product information, pricing, lead times, warranties, and RFP responses while presenting concepts to clients and A+D professionals. It also develops manufacturer partnerships, identifies cost-saving solutions, handles escalated requests, and coordinates multiple projects with competing deadlines.