Jobs at Empire State Realty Trust

Supports the development, testing, deployment, and maintenance of AI-enabled enterprise applications. Works with large language models, RAG pipelines, AI agents, APIs, backend services, data workflows, testing, monitoring, and responsible AI safeguards under senior guidance. The role is designed for recent graduates and provides mentorship while building foundational software and AI engineering skills.

Leads the strategy, partnerships, sales team, and commercial performance of the Empire State Building Observation Deck’s domestic and international travel-trade business. Responsibilities include developing profitable channel growth, managing strategic partners, expanding group sales, negotiating commercial terms, analyzing performance, overseeing sales operations, and collaborating with Revenue, Marketing, Operations, Accounting, and Technology. The role requires building an accountable sales organization, improving forecasting and pipeline conversion, diversifying distribution, and delivering measurable admissions, revenue, and channel-profitability growth.

Assist in social media content creation for the Empire State Building, focusing on short-form videos, memes, and audience engagement across various platforms.