Teams at Empire State Realty Trust

Leads the strategy, partnerships, sales team, and commercial performance of the Empire State Building Observation Deck’s domestic and international travel-trade business. Responsibilities include developing profitable channel growth, managing strategic partners, expanding group sales, negotiating commercial terms, analyzing performance, overseeing sales operations, and collaborating with Revenue, Marketing, Operations, Accounting, and Technology. The role requires building an accountable sales organization, improving forecasting and pipeline conversion, diversifying distribution, and delivering measurable admissions, revenue, and channel-profitability growth.

Assist in social media content creation for the Empire State Building, focusing on short-form videos, memes, and audience engagement across various platforms.