Teams at Empire State Realty Trust

Leads complex commercial real estate capital improvement, tenant construction, specialty construction, and compliance projects from planning through closeout. Manages budgets, schedules, procurement, contractors, consultants, construction logistics, stakeholder communications, permitting, quality, safety, and financial reporting across occupied properties. Provides team leadership, mentorship, risk management, executive reporting, and project-controls standardization while coordinating building systems, tenant continuity, and regulatory requirements.

Assist the Engineering team in mechanical operations, plumbing, energy management, maintenance, and repairs to ensure optimal performance of building systems.

Supports the Observation Deck sales cycle by processing advance ticket orders, maintaining client and sales records, responding to customer inquiries, supporting group visits and events, assisting with sales and marketing materials, and coordinating administrative projects. The role uses Ventrata, Salesforce, and Monday.com while collaborating with sales, marketing, ticketing, and operations teams to meet service standards, manage bookings accurately, and maintain customer relationships.