Jobs at Employer Direct Healthcare

Build end-to-end conversion and funnel measurement for mid/lower funnel, create dashboards and attribution frameworks, analyze drop-offs and agent performance, generate actionable insights for operations, document methods, and automate reporting using AI tools.

Lead engagement analytics to measure and improve member funnel conversion. Own reporting infrastructure, drive ad hoc and cohort analyses, define funnel methodology, ensure data QA, apply automation and AI-assisted tools, and partner with Member Services and Operations while managing and mentoring analysts.

Outbound-focused senior SDR responsible for prospecting HR and benefits leaders via calls, email, LinkedIn and video to generate pipeline and set qualified meetings. Partner with marketing and AEs to refine messaging, keep Salesforce updated, iterate on outreach, and stay current on benefits and specialty care trends to drive quota attainment and high-quality conversations.

Support outbound Care Advocate operations by collecting, compiling, and validating CRM and contact-center data; building dashboards and recurring reports; analyzing performance and trends; delivering insights to leadership; maintaining reporting infrastructure, tracking tools, and documentation; and supporting ad hoc analyses and cross-functional data requests.

Own day-to-day administration of Highspot and Gong, build enablement reporting and dashboards, run onboarding logistics for commercial hires, track metrics linking enablement activity to commercial outcomes, and improve content governance and platform adoption.

As a Provider Success Manager, you'll manage provider relationships, drive satisfaction, optimize performance, and collaborate cross-functionally to enhance services and support providers effectively.

Manage a portfolio of clients and brokers to ensure delivery and long-term value. Own execution of account plans, coordinate cross-functional deliverables, resolve service issues, drive adoption, retention, upsell, and maintain CRM data hygiene while supporting engagement marketing.

The Client Success Executive manages key client relationships, develops strategies for retention and growth, and leads client success initiatives while mentoring account managers and ensuring satisfaction.

The Events Manager will manage all aspects of event planning and execution, ensuring alignment with business goals and collaboration with teams. Responsibilities include logistics, stakeholder engagement, budgeting, and performance monitoring to deliver impactful B2B events and enhance attendee experiences.