Teams at Clearwater Analytics (CWAN)

Creates and maintains technical documentation for complex fintech and SaaS products, translating information from product managers and engineers into clear content. Owns content from drafting through publication, manages documentation pipelines in Jira, maintains knowledge-base standards, uses AI tools such as Claude, supports editorial improvements, and mentors junior writers.

Supports enterprise data management and reporting for an investment management SaaS platform. Responsibilities include maintaining investment datasets, preparing reports and dashboards, performing data quality checks, documenting data governance standards, supporting ad hoc analytics, and archiving reports for compliance. The intern collaborates across teams and gains experience in financial data, investment analytics, and enterprise data governance.

The Program Manager leads project implementation, manages resources, generates status reports, schedules meetings with stakeholders, and oversees budgets while ensuring client satisfaction and service improvements.