Teams at EverCommerce

Own EverHealth’s acquisition growth marketing across agency management, integrated campaign execution, and signal-based ABM and outbound programs. Manage performance marketing briefs, testing, reporting, channel optimization, and agency accountability. Coordinate campaigns across brand, growth, creative, and product teams while partnering with Sales and RevOps on targeting, lead handoffs, messaging, and outbound metrics. Build processes and infrastructure for a newly scoped role.

Manage a portfolio of B2B SaaS customers as a trusted advisor, driving adoption, engagement, retention, renewals, upsells, and long-term value. Monitor customer health and usage, identify risks, resolve concerns, maintain accurate Salesforce records, and provide guidance and support. Collaborate with Sales, Product, Support, and Implementation teams while sharing customer feedback and recommendations internally.

Manage high-touch customer implementations from signing through transition to account management. Responsibilities include onboarding, software training, support, consulting, data migration, relationship building, best-practice development, and cross-functional collaboration. The role serves enterprise pest-control customers adopting Brio, a SaaS ERP platform, and may involve occasional travel and extended hours when needed.