Jobs at Feather
7

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Design + UX
Dev + Engineer
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Visual Designer

Feather
Greater NYC Area
25 minutes ago
+24
As a designer at Feather, you’ll be joining a fast-paced, innovative team whose passion is delighting and simplifying the lives of our customers. You will be responsible for creating beautiful, functional designs that are cohesive across multiple platforms. Our ideal candidate is ambitious, detail oriented, comfortable working in cross-functional teams, and passionate about Feather’s mission and the end user.

Account Manager

Feather
Greater NYC Area
4 days ago
+24
Manage customers through their entire life cycle, including: fulfillment, scheduling, customer communication, day-of-delivery troubleshooting, mid-subscription needs, and end of subscription options. Track commonly asked questions, concerns, and customer feedback, which are used by the CX team to drive product improvements. Learn and deeply understand the Feather service, cost structure, and logistics. Keep CRM database up to date with detailed notes and price changes. Coordinate any building requirements with the customer (COI, elevator reservation, etc). Troubleshoot daily operations with the delivery team and customers.

Senior Backend Engineer

Feather
Greater NYC Area
3 days ago
+24
Architect and model key functionality relied upon by our customers and multi-market workforce. Work in a distributed architecture consisting of APIs and message/event consuming microservices. Help identify the best technologies (AWS or otherwise) to address challenges in our roadmap. Help drive the evolution of our core data model, and deliver code that prioritizes data integrity/usefulness. Be a proponent of testable, scalable solutions. Collaborate closely with senior engineers while providing guidance to other engineers as the team continues to grow. Help define the coding standards and best practices for our engineering team as we grow.

QA Engineer

Feather
Greater NYC Area
3 days ago
+24
Work with Product to identify and prioritize issues as they surface. Work with Engineering, Product, and Design to establish a best-practice framework for thorough and consistent testing. Run manual functional and regression tests as needed while building more efficient and scalable processes through automation. Define and create manual and automated tests based on tech/design specs, acceptance criteria, and user types. Review requirements, specifications, and design documents, providing feedback on their testability. Ensure compatibility across a broad range of device types and browsers. Deliver performance related metrics and identify potential performance regressions. Contribute to internal documentation describing our test plans, coverage, and automation infrastructure.

NYC Delivery Lead

Feather
Greater NYC Area
1 week ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. Feather is growing our best-in-class logistics team in New York, and is seeking a Delivery Lead to manage daily deliveries to our customers. You will be responsible for successfully completing a daily route

Accounting Manager

Feather
Greater NYC Area
1 week ago
+24
At Feather, our mission is to transform humanity's relationship with material goods to create a healthier and happier planet. You’ll join a fast-paced, innovative team whose passion lies in delighting customers and helping people live lighter. You will be the first Accounting hire, reporting to the Head of Finance and working collaboratively with the internal team as well as external tax, accounting, and debt-facility servicing providers. As with

Recruiter

Feather
Greater NYC Area
1 week ago
+24
As our first ever full-time recruiter, you will be responsible for hiring your own coworkers and building the systems and processes needed to scale a company-wide recruiting operation. The ideal candidate is ambitious, detail oriented, comfortable working in cross-functional teams, and passionate about Feather’s mission and the end user above all else.