Teams at Federal Reserve System

Lead problem management across FRFS payments products by tracking incidents and trends, conducting root cause analysis, facilitating RCA meetings, driving enterprise-wide resolutions, writing known-error knowledge, and implementing mitigation to reduce recurrence and improve service reliability and customer experience.

The Research Platform Architect will lead the technical vision for global economic research platforms, ensuring they remain scalable, secure, and innovative. Responsibilities include strategic architecture design, technical leadership, establishing governance practices, and mentoring engineering teams.

Partner with product managers and delivery teams to define and prioritize backlog, write user stories with acceptance criteria, test and approve changes, conduct user research and training, and translate business value into product features to support financial management systems.