Jobs at Figma

Lead and grow the New York IT Operations team, manage escalations, build helpdesk dashboards (CSAT, SLAs), streamline processes, manage procurement and vendors, and deliver cross-functional IT projects to scale support for a growing global organization.

Manage day-to-day community operations on Discord, engage with users through events, support partnerships, and capture community feedback to inform product development.

Manage the customer adoption journey for large clients by designing tailored strategies to drive product engagement and success. Collaborate with internal teams to enhance customer experience through effective communication and training.

The Solutions Consultant will guide federal customers in utilizing Figma's platform, support sales through technical solutions, deliver presentations, and enhance security in product usage, driving growth and innovation for the company.

The Account Executive, Mid-Market will drive sales in the Mid-Market segment, manage relationships with key decision-makers, analyze business needs, and deliver solutions from Figma's product suite.

Lead and scale a mid-market SaaS sales organization (Managers and AEs) to drive engagement, expansion, and retention. Execute territory planning, quota frameworks, and MEDDICC-based qualification. Recruit, coach, and sponsor talent through complex, multi-stakeholder deals while partnering with RevOps, Marketing, and Solutions Consulting to optimize pipeline, forecasting, and go-to-market playbooks.