Jobs at Fireworks AI

Build sales pipeline by prospecting target accounts, qualifying inbound leads, conducting personalized outreach, meeting opportunity targets, educating prospects about AI inference solutions, and transitioning qualified leads to Account Executives. Collaborate with Sales and Marketing, research prospects, communicate with technical stakeholders, and stay informed about AI and machine learning trends.

Own and scale GTM enablement through structured knowledge management, an internal AI tutor application, cross-functional content operations, live training, role-based ramp, and field best-practice codification. The role also develops AI agents that improve seller productivity and Revenue Operations insight while partnering across Product, Marketing, Field Engineering, and Sales.

Own and expand a portfolio of GenAI-native startup accounts. Identify prospects, engage founders and technical leaders, lead technical product discussions, coordinate onboarding and integrations, and develop tailored solutions and proofs of concept. Track usage to uncover expansion opportunities, represent Fireworks in the AI ecosystem, and translate customer feedback into product and engineering improvements. The role requires credible understanding of AI infrastructure, model serving, APIs, inference, tuning, and GPU architecture.

Own day-to-day GRC operations, including access reviews, security awareness, policy exceptions, risk assessments, third-party risk, internal audits, control monitoring, and audit evidence automation. Maintain policies, metrics, and audit readiness across SOC 2, HIPAA, ISO, NIST, GDPR, and CCPA frameworks. Partner with engineering, IT, legal, operations, and sales to operationalize controls and remediate findings, with opportunities to lead audits and mature the compliance program.

Drive new enterprise business for Fireworks AI by developing account strategies, generating pipeline, engaging channel partners, managing full sales cycles, closing complex six-figure deals, forecasting accurately, maintaining account updates, and ensuring customer satisfaction. The role targets technical enterprise stakeholders and requires strong SaaS sales experience, negotiation skills, and the ability to consistently exceed quotas.

Own quota-carrying pipeline and revenue through the Microsoft Azure channel. Build relationships with Microsoft field teams, activate co-sell opportunities, manage forecasts and CRM hygiene, develop sales plays and enablement, lead joint business planning, coordinate co-marketing, and relay market intelligence to internal teams. The role requires strong Microsoft ecosystem knowledge and enough technical fluency in AI inference, model serving, and training infrastructure to communicate credibly with technical stakeholders.

Own post-sale technical relationships with strategic enterprise customers from onboarding through production deployment and ongoing adoption. Advise on model selection, fine-tuning, prompt engineering, RAG, agent architecture, and inference optimization. Troubleshoot production issues, coordinate escalations, maintain technical playbooks, represent customer feedback internally, lead QBRs, support renewals, and identify expansion opportunities.

Own and grow a portfolio of GenAI startup accounts by identifying prospects, leading technical conversations, coordinating onboarding and integrations, shaping tailored solutions and proofs of concept, and finding expansion opportunities through usage data. The role requires credibility with founders, engineers, and executives, plus the ability to explain AI infrastructure topics such as inference, APIs, model tuning, and GPU architecture. The Account Executive also represents Fireworks across the GenAI ecosystem and translates customer feedback into product insights.

Own and scale the deal desk function by structuring complex enterprise deals, advising on pricing and discounts, managing approvals, modeling profitability, validating bookings, and coordinating Sales, Finance, Legal, Revenue Operations, Accounting, and Order Management. Build scalable processes, policies, playbooks, and workflows for consumption-based and subscription pricing while monitoring deal velocity, margins, discount performance, and booking accuracy.

Lead Fireworks AI’s security operations function, including CrowdStrike deployment, detection engineering, incident response, SOAR workflows, threat intelligence, playbooks, metrics, and cross-functional incident coordination. Build and tune detections, operationalize response processes, run post-incident reviews, and improve coverage against MITRE ATT&CK. The role begins as a hands-on individual contributor and may grow into team leadership, including hiring and expanding 24/7 coverage and capabilities such as cloud detection engineering and red/purple team operations.

Develop, fine-tune, integrate, and deploy machine learning models and AI-powered applications for customers. Build demonstrations and proofs of concept, contribute platform features and bug fixes, enable new models, optimize performance and scalability, and collaborate with go-to-market teams and partners. The role requires strong software engineering, customer-facing communication, and the ability to execute complex technical projects.

Build and operate GTM enablement programs, including Firecademy onboarding, role-based ramp journeys, training content, live facilitation, and ongoing field readiness. Partner with Sales, Product, Marketing, and Field Engineering to translate technical products into effective enablement. Codify field best practices, report program impact to leadership, and design AI agents that improve seller efficiency and Revenue Operations insight.

Owns Fireworks’ marketing operations infrastructure, including marketing technology, data architecture, lifecycle management, lead scoring, attribution, analytics, governance, planning cadences, budgeting, vendor management, and cross-functional program management. The role ensures reliable pipeline reporting, efficient campaign operations, compliant data practices, aligned marketing priorities, and executive visibility into performance, capacity, and spend.