Teams at Fireworks AI

Own the third-party risk management lifecycle, including vendor intake, risk tiering, security due diligence, contract reviews, monitoring, remediation, reporting, and offboarding. Review security certifications and documentation, maintain vendor inventories and risk registers, support compliance commitments, and partner with Legal, Procurement, Engineering, IT, and other teams. Improve TPRM workflows, questionnaires, risk models, and automation while communicating vendor risks clearly to technical and non-technical stakeholders.

Lead pricing and monetization strategy for an AI infrastructure platform. Develop pricing and packaging architecture, analyze competitors and cost trends, build financial and scenario models, and implement monetization across billing, quoting, contracts, and internal tools. Partner with Product, Engineering, Finance, Systems, Sales, Marketing, and other GTM teams on pricing guidance, deal frameworks, discounting, enablement, and executive recommendations.

Own the employee technology experience across Windows and macOS, including endpoint and identity management, device deployment, ITSM support, security compliance, asset lifecycle, and onboarding. Troubleshoot escalated issues, administer MDM and productivity platforms, meet support SLAs, document self-service processes, mentor junior staff, and provide onsite and remote support to a global workforce. The role requires occasional after-hours work and onsite presence for imaging, repairs, and deployments.