Teams at First Horizon Bank

Develops and manages commercial banking relationships involving lending, deposits, and treasury management. Advises business customers on financial strategies and recommends appropriate products and services. Generates new business through networking and community outreach while ensuring adherence to lending policies and regulatory requirements.

Configure and optimize Dynatrace SaaS Gen3 and SolarWinds monitoring across applications, infrastructure, cloud environments, Azure subscriptions, and networking. Build dashboards, reports, queries, alerts, and actionable insights for technical and business stakeholders. Collaborate with architecture, DevOps, security, SRE, and business teams to troubleshoot monitoring issues, maintain regulatory compliance, and document configurations, runbooks, and best practices.

Supports ATM and debit card technology applications through technical analysis, systems integration, architecture, vendor oversight, requirements definition, Scrum facilitation, issue resolution, change management, audit support, and regulatory compliance. Partners with product owners, business teams, operations, release management, and technology stakeholders to prioritize work, remove blockers, maintain applications, and advance tactical and strategic objectives.