Teams at Firstup

Customer-facing technical specialist who configures and manages mobile app deployments and recurring releases using Firstup's automated build system. Owns intake, scoping, app configuration, iOS/Android submissions, certificate/provisioning lifecycle, review rejection resolution, and cross-functional coordination to deliver branded apps and quarterly updates.

Lead design and execution of a referral and partner alliances program for consultancies and technology partners. Recruit and manage partner relationships, drive pipeline through referral channels, create partner enablement and GTM programs, align Sales/Customer Success/Product, track KPIs and pipeline, and represent the company at industry events.

The Account Manager drives customer retention and revenue growth by managing enterprise accounts, expanding opportunities, and building executive relationships.