Jobs at Flex

Own end-to-end capital markets transactions across warehouse facilities and securitizations. Manage lender relationships, closing documentation, due diligence, reporting packages, borrowing base and compliance certificates, transaction models, covenant monitoring, and lender development. Partner with Legal, Treasury, Finance Operations, Product, Risk, counsel, rating agencies, and underwriters to execute transactions and operate ongoing facilities.

Manage lifecycle email and SMS campaigns from strategy through execution, optimization, reporting, and compliance. Lead segmentation, A/B testing, creative development, acquisition, retention, and reactivation initiatives. Collaborate with marketing, product, data, sales, creative, and compliance teams to improve engagement, conversions, app traffic, and customer communications. Analyze campaign performance, manage escalations, and ensure adherence to TCPA, GDPR, CAN-SPAM, and related regulations.

Own Flex's commercial expansion into new sectors by building territory strategy, managing full sales cycle for mid-market and SMB accounts, closing complex multi-stakeholder deals, and partnering cross-functionally to deploy and scale embedded payment partnerships. Document repeatable playbooks and feed market feedback into product, pricing, and GTM.

Lead the technical roadmap for partner integrations across APIs, SDKs, and web experiences. Design and build scalable products, standardize external partner integrations, and deliver payment and data-sharing capabilities. Collaborate with Engineering, Product, Design, Infrastructure, Sales, Partner, and Customer Success teams while remaining hands-on. Drive architecture, code quality, delivery, stakeholder alignment, and technical strategy for high-impact fintech products.

Designs, builds, and scales backend services and integrations for payments, billing, identity, and partner connectivity. Sets technical vision and architecture for distributed systems, leads cross-team delivery, manages production rollouts, builds fault-tolerant services and data pipelines, and mentors engineers. The role partners with product, design, and engineering teams to deliver frequent, reliable improvements for Flex’s rent payment platform.

Design, build, and scale backend services and integrations for payment, billing, identity, and partner systems. Own API scoping, design, implementation, deployment, and production operations with minimal oversight. Build fault-tolerant systems, data pipelines, and scalable architectures while collaborating with product, design, engineering, and external partners. Contribute to reliability monitoring, observability, automation, technical standards, and mentoring in a distributed team.

Build and own full-stack MarTech services, scalable APIs, event-driven systems, data pipelines, and customer-facing web experiences. Integrate advertising, analytics, messaging, and marketing platforms while supporting attribution, identity resolution, experimentation, acquisition, and retention. Collaborate cross-functionally with marketing, product, data, design, and engineering teams to launch measurable growth initiatives. Mentor engineers and establish technical best practices across high-scale marketing infrastructure.

Launches, manages, and scales complex enterprise partnerships in the rent and fintech vertical. Responsibilities include developing joint business plans, financial models, growth initiatives, operating processes, and go-to-market strategies; managing strategic partner relationships; tracking performance; leading business reviews; negotiating renewals; and aligning cross-functional stakeholders to deliver measurable revenue and partnership growth.

Lead analytics engineering by developing scalable data models, defining analytics requirements, and delivering data products for company stakeholders. Establish standards for data structure, quality, documentation, testing, version control, and development practices. Partner with analysts, engineers, product managers, and other teams to improve data accessibility and decision-making. Requires expertise in SQL, Snowflake, dbt, BI tools, and analytics engineering practices, plus fintech experience.

Lead strategic analytics across Go-To-Market and Account Management by building scalable analytical frameworks, diagnosing performance issues, developing dashboards and automations, and applying experimentation to identify causal relationships. Translate complex data into business strategy, drive measurable outcomes, and establish analytics best practices, terminology, and documentation across the organization.

Leads Flex’s Product Partnerships function, covering capability-market strategy, build-buy-partner decisions, business cases, complex commercial negotiations, integrations, launches, renewals, and portfolio optimization. Owns senior partner relationships across payments, credit, identity, risk, and data providers; tracks economics and performance; establishes operating playbooks; and builds a future partnerships team. Partners with Product, Engineering, Finance, Legal, Risk, and executive leadership to drive measurable enterprise value and improved unit economics.

Leads a team of Account Managers while owning strategic B2B partner accounts. Drives renewals, retention, upsells, cross-sells, expansion revenue, product adoption, integrations, executive reviews, forecasting, and partner health management. Coaches and develops team members, supports hiring, maintains CRM and KPI discipline, and collaborates with Sales, Product, Marketing, Growth, RevOps, and Partner Success to improve partner outcomes and shape growth initiatives.

Provides technical leadership for quality engineering across major products and platforms. Responsibilities include defining quality strategy, architecting scalable test automation frameworks, advancing testing methodologies, driving cross-team quality initiatives, mentoring engineers, establishing quality standards, analyzing testing metrics, and resolving complex reliability challenges. The role also requires collaboration with engineering, product, and leadership stakeholders to improve software quality, coverage, efficiency, and technical excellence.

Leads technical sales for Flex’s largest enterprise opportunities in new verticals, owning discovery, solution architecture, proof-of-concepts, technical validation, and close. Partners with Sales, Product, Engineering, Marketing, and Business Development to shape deal strategy, validate integrations, influence roadmaps, and build reusable sales assets. As the founding New Verticals Solutions Engineering hire, the role establishes processes, develops the hiring plan, recruits and coaches Solution Engineers, and grows into formal team leadership.

Own end-to-end compliance reviews for product launches, changes, marketing initiatives, and emerging regulatory issues. Apply lending and payments regulations to product design, disclosures, fees, and customer journeys. Operate and improve AI-assisted compliance workflows, monitoring, and risk assessment tools; conduct product risk assessments; drive remediation with Product and Engineering; coordinate bank partner approvals; and create reusable standards and documentation. This senior individual contributor role also informally mentors junior reviewers without direct management responsibility.

Build core dbt and Snowflake data models, analyze consumer payments, credit, pricing, and risk behavior, design experiments, create dashboards, improve data quality, and set technical direction while mentoring analysts and engineers.

Lead end-to-end product design for Flex’s consumer rent-payment experience. Own product vision, discovery, ideation, testing, interaction and visual design, prototyping, implementation, and design-system contributions. Partner with product, engineering, analytics, risk, and compliance teams to design measurable experiments and trustworthy financial workflows, including errors and recovery states. Conduct research, influence roadmaps, maintain high craft standards, and model effective AI use in design and prototyping.

Lead consumer product design for a financial technology vertical, setting vision, aligning multiple teams, and owning end-to-end execution. Design intuitive mobile experiences for financially consequential rent-payment flows, including errors and recovery states. Use research, analytics, experimentation, and prototypes to guide decisions; mentor designers; evolve the Ultraviolet design system; establish AI-assisted design practices; and partner with product, engineering, risk, and compliance teams.

The Director of Product will lead the payments platform strategy, oversee transaction processing and fraud management, drive cost efficiencies, and manage a product team while aligning with engineering and risk stakeholders.

Serve as Chief of Staff to the CEO/CBO and lead the Strategy & Operations team, driving enterprise strategy, cross-functional initiatives, executive communications, and high-priority projects. Build and scale a high-performing S&O team, set operating standards, recruit and develop talent, and ensure follow-through on critical decisions. Act as a trusted advisor, translating strategy into execution and improving organizational effectiveness.