Teams at Flex

Lead product strategy and execution for AI-driven, agentic customer support: design in-app support, LLM-native orchestration, ML-driven routing/personalization, agent assist, vendor integration, and data/interaction models to improve automation and resolution metrics.

The role involves supporting GTM enablement and training, collaborating with teams for performance improvement, and executing training programming across customer segments.

The Sales Development Representative will focus on acquiring new clients in the rental real estate market, managing pipelines, and educating prospective customers on the value of Flex's solutions.