Flexport
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The Client Engagement Manager at Flexport is responsible for fostering strong relationships with key merchants, ensuring their satisfaction, and driving retention. The role involves strategizing for merchant success, addressing client needs, collaborating with internal teams, and leveraging data insights to enhance operational efficiency and client experience.
The Communications Manager will lead client and corporate communications at Flexport, crafting messages and content to inform stakeholders about key developments. This role involves educating customers, managing internal communications strategies, and supporting crisis communications, all while collaborating with senior leaders and cross-functional teams.