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Flock
Flock Benefits Overview
Compensation + Benefits
Offers 401(K)
Offers life insurance
Offers disability insurance
Offers occupational accident insurance
Provides adoption assistance
Provides family medical leave
Provides fertility benefits
Offers childcare benefits
Offers generous parental leave
Offers company equity
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Offers dependent care
Work-Life Balance + Wellbeing
Offers generous PTO
Provides paid sick days
Provides bereavement leave
Provides paid holidays
Offers sabbatical leave
Offers unpaid extended leave
Company Culture
Offers a remote work program
Recently posted jobs
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Hardware • Machine Learning • Security • Software
Provide multi-channel customer support (phone, email, live chat); troubleshoot software and hardware issues; manage a personal support queue and escalations; collaborate with Product, Engineering, Sales, and Customer Success; and author/update Help Center articles to reduce recurring tickets. Weekend shift availability required.
Hardware • Machine Learning • Security • Software
Lead a CX Design practice to create end-to-end, cross-channel support journeys and service blueprints. Manage and coach a team, oversee AI-enabled support, knowledge governance, and delivery of transformation programs (platform migrations, telephony, Salesforce, AI deployments) from scope through hypercare. Establish repeatable methods, ownership, quality standards, and measurable cross-functional influence.
Hardware • Machine Learning • Security • Software
Lead strategic sourcing, RFPs, and contract negotiations across SaaS, services, and hardware. Manage high-volume vendor workflows and renewals in Coupa and Omnea. Review and redline vendor agreements with Legal and InfoSec. Build procurement analytics and executive dashboards from spend data. Partner cross-functionally to create sourcing playbooks and drive process improvements.
