Jobs at FoodChain ID

Own a portfolio of client accounts, driving retention, renewals, product adoption, and value realization. Build stakeholder relationships, conduct business reviews, monitor account health, identify risks, support renewals, guide onboarding and training, and relay client feedback. Collaborate with Sales, Support, Product, and Revenue Operations while maintaining Salesforce records and reporting on retention and adoption metrics.

Manage and grow a portfolio of mid-market customers through strategic account planning, retention, renewals, cross-selling, upselling, and solution expansion. Build executive relationships, identify customer needs, coordinate specialist sales teams, manage forecasts and pipelines, conduct business reviews, and achieve revenue and bookings targets using Salesforce and customer insights.

Lead complex Oracle Cloud PLM and F4PLM solution designs for process manufacturing clients. Design product, formulation, recipe, specification, regulatory, and compliance structures; define PLM integrations with ERP, SCM, and manufacturing systems; lead fit-gap analysis and recommend practical solutions. Mentor consultants, establish design standards, advise executives, support presales, manage solution quality through go-live, and identify delivery risks. The role is remote in the United States with travel up to 50% for client engagements.

Own positioning, messaging, and go-to-market strategy for an enterprise portfolio of AI and product lifecycle management solutions. Lead product launches, customer and competitive research, sales enablement, solution content, and cross-functional alignment. Translate complex technology into customer benefits, inform product roadmaps with market insights, and measure launch performance. The role requires strong B2B product marketing experience, ideally in food and beverage supply chains, with knowledge of food safety, regulatory, PLM, or formulation preferred.

Drive new business growth by selling food safety certification and laboratory testing solutions to regional and specialist food and beverage companies. Responsibilities include prospecting, developing customer opportunities, engaging decision-makers, managing complex B2B sales cycles, negotiating contracts, closing deals, expanding service penetration, monitoring competitors, supporting strategic planning, presenting to stakeholders, and maintaining accurate Salesforce records.