Teams at FoodChain ID

Provide first-line remote IT help desk support for employees: troubleshoot password/login issues, connectivity, and basic applications; manage and document tickets; escalate complex problems; and improve internal knowledge articles while delivering professional customer service.

Lead multiple global engineering teams to deliver cloud-native SaaS products. Set technical strategy, drive DevOps/CI/CD practices, recruit and mentor leaders, align engineering with product and business goals, and manage budgets and KPIs.

Manage and grow an assigned book of global enterprise accounts across FoodChain ID's portfolio. Drive renewals, expansion, cross-sell and upsell, generate referral pipeline, create global account plans, coordinate cross-functional teams, maintain Salesforce records, and serve as primary commercial liaison for large food and beverage customers.