Teams at Fortuna Health

Lead and scale Fortuna Health’s operational engine for Medicaid consumers. Responsibilities include strategizing expansion into new states, implementing new client programs, improving product-supported workflows, owning ambiguous operational problems end-to-end, and helping build and develop the operations team. The role requires a fast-paced, product-minded generalist who can execute with strong ownership, attention to detail, and empathy.

Early operations hire responsible for processing high volumes of consumer Medicaid applications, identifying user patterns and edge cases, and partnering with engineering to streamline processes and fix product issues. Provide timely, empathetic consumer support, investigate user needs, and recommend product changes to improve experience and reduce support demand.

Early engineering hire responsible for building a consumer-first Medicaid product. Fast-paced full-stack engineering, owning product areas, iterating quickly, and wearing multiple hats across design, marketing, operations, and customer experience. Works in-person in NYC.