Forward Air Corporation
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Logistics • Transportation • 3PL: Third Party Logistics • Industrial
Owns end-to-end onboarding and implementation for domestic and international freight forwarding customers. Coordinates Sales, Operations, IT, Finance, customers, and external partners; translates requirements into implementation plans; manages timelines, risks, compliance, systems, integrations, and go-live readiness; and supports post-launch performance improvement. The role requires freight forwarding knowledge, project management skills, customer-facing communication, analytical ability, and familiarity with TMS, EDI/API integrations, customs, and international operations.
