Teams at Fullsteam

Manage a portfolio of B2B SaaS customers from onboarding through long-term success. Coordinate GUIDEcx implementation projects, milestones, check-ins, go-live readiness, issue resolution, account health reviews, renewals, and customer changes. Partner cross-functionally to resolve needs, reduce retention risks, improve product adoption, and identify expansion opportunities. Maintain accurate account records and provide product guidance, recommendations, and proactive customer communication.

Corporate Counsel will advise a growing fintech on commercial transactions, software and payment agreements, privacy, data protection, payment regulations, and corporate matters. Responsibilities include negotiating contracts, advising product, engineering, security, and compliance teams, supporting PCI DSS and card network requirements, maintaining legal templates and playbooks, assisting acquisitions and governance, and monitoring regulatory developments. The role requires practical, business-oriented legal advice and independent management of multiple priorities.

Manage and expand existing Maestro PMS customer accounts by building stakeholder relationships, executing account plans, identifying upsell and cross-sell opportunities, and driving renewals. Address customer concerns, collaborate with Customer Success, maintain CRM records and sales pipelines, analyze account metrics, and report growth and satisfaction updates to management while achieving sales targets.