GCI Communication Corp.
Jobs at GCI Communication Corp.
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Recently posted jobs
Information Technology • Mobile • Other
Lead ownership and continuous improvement of assigned customer journey stages. Drive cross-functional CX initiatives from analysis through delivery, monitor journey KPIs, perform root-cause analysis, maintain CX backlog and documentation, embed VoC insights, and deliver executive reporting to improve satisfaction, loyalty, and operational outcomes.
Information Technology • Mobile • Other
Lead the CRM product vision and roadmap to unify customer experience across Sales, Service, Contact Center, and Retail. Own requirements, backlog, integrations, data standards, and change management. Partner with stakeholders, engineering, and D&A to deliver CRM enhancements, ensure data quality, measure success, and drive adoption and readiness for frontline teams.
Information Technology • Mobile • Other
Provide technical pre- and post-sales support: design and validate network and multi-discipline solutions, produce diagrams and estimates, attend customer sites, support proposals/RFPs, and hand off to delivery while collaborating with sales, engineering, and product teams.
Information Technology • Mobile • Other
The Staff Sales Engineer provides technical consulting and solutions design for clients, engages in project management, and acts as a liaison between customers and the organization, ensuring solutions align with requirements and compliance.
