Jobs at GEICO

Design, deploy, and operate production machine learning systems across predictive analytics, automation, and decision support. Own the full ML lifecycle, build scalable batch and real-time pipelines, optimize model serving, and contribute to shared AI infrastructure. Provide technical leadership and mentorship while collaborating with data science, engineering, operations, and product teams. Ensure monitoring, security, privacy, compliance, explainability, governance, and reliability for AI systems in a regulated environment.

Analyzes the end-to-end digital marketing funnel from ad click through application completion, identifying conversion issues and traffic-quality gaps. Partners with Analytics, Engineering, Creative, SEO, and channel owners on experimentation, landing-page optimization, measurement improvements, and CMS content updates. Uses Power BI, SQL, Snowflake, or Python to develop insights and communicate executive-ready recommendations that improve digital conversion performance.

Leads the configuration, enhancement, testing, deployment, and support of Workday Talent Management solutions. Partners with HR, Finance, engineering, reporting, integration, and business teams to deliver talent reviews, talent pools, calibration, career development, internal mobility, and skills functionality. Provides technical leadership, roadmap development, process improvement, mentoring, implementation support, and stakeholder training while ensuring secure, reliable, and scalable Workday solutions.

Leads GEICO Marketing’s transformation and change strategy by analyzing portfolios, benchmarking capabilities, supporting CMO initiatives, building enablement programs, measuring adoption, and maintaining dashboards. The role manages change saturation, operating rhythms, leadership materials, capability gaps, surveys, reporting, and cross-functional workstreams. It requires strategic problem-solving, strong communication, marketing understanding, program management, analytics, AI-tool fluency, and experience building reusable playbooks or capability systems.

Leads privacy, cybersecurity, data breach, technology, commercial, corporate, and intellectual property litigation. Directs privacy and cyber-related investigations, incident response coordination, regulatory inquiries, discovery, outside counsel, litigation strategy, and risk assessments. Advises senior leadership and cross-functional business, technology, information security, compliance, and finance stakeholders on legal exposure and business impact.

Leads GEICO Marketing’s AI, data, and MarTech technical program portfolio. Builds agile delivery models, structures ambiguous initiatives, designs teams and decision rights, manages dependencies and roadmaps, and maintains momentum across cross-functional programs. Partners with systems design and technology teams without owning architecture, establishes lightweight governance, and provides executive reporting on milestones, risks, and portfolio health. The role also drives adoption of new tools and AI-enabled program management practices.

Develops and executes corporate and associate communications, including initiative announcements, executive communications, agency updates, sales enablement materials, newsletters, email content, and event communications. Responsibilities include researching, interviewing, writing, gathering data and visuals, producing communications vehicles, coordinating with stakeholders, meeting deadlines, and maintaining high-quality content. The role requires collaboration, multitasking, effective verbal and written communication, and attendance at a GEICO hub or remote work eligibility.

Leads communications strategy and execution for corporate initiatives, developing campaigns and content for internal and external audiences. Partners with executives, subject matter experts, and business stakeholders to translate complex concepts into compelling communications across automated email, webinars, video, and other channels. Manages a small communications team, establishes collaborative processes, tracks campaign performance, and ensures messaging supports brand awareness, engagement, and business objectives.

Build and scale GEICO Marketing capabilities from pilot through steady-state operation, including in-housing initiatives, operating models, workflows, and teams. Own agency and partner management, scorecards, QBRs, sourcing, RFPs, negotiations, onboarding, governance, and performance improvement. Collaborate with marketing technology and AI leaders to apply modern tools, automation, and analytics across capabilities.

The Director of Marketing Operations designs and governs GEICO’s marketing operating system, including workflows, governance, funding processes, staffing models, automation, AI integration, and cross-functional delivery. The role partners with Finance, Legal, Compliance, Risk, agencies, and suppliers; leads sourcing, contracts, performance management, audit readiness, and process improvement. Success requires scalable operational frameworks, tool adoption, change management, stakeholder influence, and measurable improvements in marketing efficiency, quality, and impact.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, automation and self-service initiatives, AI adoption, SLA and performance management, IT asset management, AV operations, budgeting, training, vendor coordination, and project delivery. The role requires technical leadership, operational improvement, reporting, incident management, and on-call support.

Leads the technical support team serving more than 35,000 associates across the United States. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, budgeting, project delivery, and on-call incident support. The manager also drives self-service, automation, AI adoption, operational efficiency, training, documentation, and continuous improvement.

Leads a nationwide technical support team serving more than 35,000 associates. Responsibilities include team development, scheduling, training, budgeting, SLA and metric management, IT asset management, AV operations, vendor coordination, project delivery, and high-severity incident support. The manager also drives AI adoption, self-service, automation, operational efficiency, technical documentation, and continuous improvement across GEICO’s technical support organization.

Leads GEICO’s Technical Support team serving more than 35,000 associates. Responsibilities include supervising technicians and engineers, managing schedules and operational metrics, improving service delivery, driving AI, automation, and self-service initiatives, overseeing IT assets and AV operations, supporting high-severity incidents, coordinating projects and vendors, and developing team training, policies, and documentation.

Provides on-site technical support and maintenance across regional offices, troubleshooting hardware, software, networks, VoIP, AV systems, Windows, and macOS. Manages infrastructure, servers, backups, equipment lifecycle, documentation, automation, and vendor coordination. Supports technology projects, office relocations, rollouts, system performance, and high-severity incidents. Collaborates with IT and business teams, improves service delivery, and mentors junior associates. Requires extensive technical support experience, certifications, scripting skills, and willingness to work fully onsite with possible travel and on-call duties.

Leads GEICO’s Technical Support team serving more than 35,000 associates across the United States. Responsibilities include team leadership, scheduling, training, budgeting, technical support operations, SLA and metrics management, IT asset management, AV operations, vendor coordination, project delivery, automation, self-service, and AI adoption. The manager also supports incident response, documentation, change management, and continuous improvement initiatives.

Leads GEICO’s nationwide Technical Support team serving more than 35,000 associates. Responsibilities include team development, technical support operations, SLA and metrics management, IT asset management, AV operations, budgeting, training, vendor coordination, project delivery, and on-call incident support. The manager will also promote AI adoption, self-service, automation, operational efficiency, and improved associate experience.

Leads a technical support organization serving more than 35,000 associates across the United States. Responsibilities include team leadership, staffing, training, budgeting, service-level management, IT asset management, AV operations, vendor coordination, project delivery, incident support, automation, self-service, and AI adoption. The manager also develops policies, analyzes operational metrics, improves processes, and ensures reliable, high-quality technical support.

Senior Counsel will lead complex commercial and technology transactions, draft and negotiate agreements, and advise Marketing and other business leaders on legal and commercial risk. The role supports advertising, media, sponsorship, agency, SaaS, data, professional services, and strategic partnership agreements. Responsibilities include mentoring legal professionals, escalating high-impact negotiations, partnering cross-functionally, and improving contracting processes through AI, automation, CLM tools, and performance metrics.

Provides legal and regulatory counsel on technology, artificial intelligence, privacy, data protection, consumer protection, AI governance, and technology vendor relationships. Advises product, technology, compliance, and business teams throughout the AI lifecycle; monitors regulatory developments; supports policy development, risk mitigation, training, and responsible AI practices. The role requires collaboration across legal and business functions and includes guidance on emerging AI regulations and technology transactions.